J.D. Power ratings by region (out of 1000)
- California: N/A
- Central: N/A
- Florida: N/A
- Mid-Atlantic: N/A
- New England: N/A
- New York: N/A
- North Central: N/A
- Northwest: N/A
- Southeast: 812 — about average
- Southwest: N/A
- Texas: N/A
Which Company Will Save You the Most Money?
Compare Rates From These Top Companies
National General refers to its array of discounts as SmartDiscounts, presumably because they are smart and simple ways to save money off your auto insurance policies.
According to the company’s website, customers who switch to National General save an average of $442 a year, and that’s before applying SmartDiscounts to your policy!
National General Motor Club Roadside Assistance
The National General Motor Club gives those insured by National General a membership plan for three levels of roadside assistance coverage. The Motor Club, similar to other full suite roadside assistance memberships gives you travel discounts on restaurants, hotels, car rental and more. Coverage extends to all family members in any vehicle you're driving
Motor Club Basic
Cost per year: Single - $59. Couple - $69.
Motor Club Standard
Cost per year: Single - $79. Couple - $94. Each Dependent - $15.
Motor Club Elite
Cost per year: Single - $89. Couple - $99. Family - $119.
Contact Phone Numbers
Roadside Assistance Hotline 888-310-4173
Customer Service 888-310-4173
Trip Routing 888-310-4173
By signing up for the GM Motor Club (now referred to as “National General Motor Club”), you’ll get access to roadside assistance benefits. The GM Motor Club offers 24/7 roadside assistance and no hidden fees.
National General Insurance’s Claims App is fairly unique in that it actually puts you in contact with a National General claims service consultant. In addition, you can use the app to submit a claim online or request a towing service. To learn more about and download the app, click here.
Before it was National General Insurance, it was two separate companies called Integon and Motors Insurance Company. The former was founded in 1920 while the latter was founded by General Motors Acceptance Corp (GMAC) in 1925. In June of 1997, GMAC acquired Integon, but the name didn’t change to National General Insurance until 2013.
Today, its headquarters can be found in Winston-Salem, North Carolina.
To file a claim with National General, click here.
When filing a claim, National General requires your policy number (which you can find on your insurance card) and details of the accident you’re reporting. Once you report the accident and file a claim, a claims professional will reach out and help you throughout the rest of the claims process. The claims professional will immediately begin processing your claim and further assessing the damages. An adjuster may also be assigned to your claim in order to gather all the details and provide an estimate for damages.
If you can still drive your vehicle after the incident, you can bring it to a National General Drive-In Facility. If not, you can schedule a Drive-In appraisal with National General.