Looking to learn about MetLife Insurance? We’ve got you covered. Keep reading to find out about MetLife's pros and cons, discounts, customer reviews, and how they stack up against other insurers. Plus, we can help you compare car insurance quotes from top carriers like MetLife Insurance.
Comparing quotes is the best way to get the lowest rates from top insurers like MetLife Car Insurance. QuoteWizard is an independent company that helps you find the right policy at your best rate.
| Year | Total Complaints | Percent Change |
|---|---|---|
| 2016 | 181 | -46% |
| 2015 | 333 | |
| 2014 | 305 | -6% |
| 2013 | 323 | -- |
| Source: National Association of Insurance Commissioners | ||
| Overall Purchase Experience | Below average |
|---|---|
| Policy Offerings | Below average |
| Pricing | Below average |
| Local Agent | Below average |
| Call Center Representative | Below average |
| Insurer Website | -- |
| Overall Satisfaction | Below average | |
|---|---|---|
| First Notice of Loss | Below average | |
| Service Interaction | Below average | |
| Appraisal | Average | |
| Repair Process | Below average | |
| Rental Car Experience | Average | |
| Settlement | Below average | |
| Source: J.D. Power | ||
This discount can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible.
You can earn up to 12 percent if you and every driver in your home has a great driving records.
Save up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you have no claims or violations for five years.
For roadside assistance, call our hotline: 1-800-854-6011.
This app lets you securely access your account on the go. Use it to: report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area. The the other provides access to vision providers near you.
MetLife was founded in 1863 by a group of New York City businessmen. However, it did not assume the name MetLife Insurance until 1868. The company began by insuring Civil War soldiers against disabilities brought about by the war. This was not as successful as expected. Five years into business, President James R. Dow decided to drop the casualty business and focus more on life insurance. From there, the Metropolitan Life Insurance Company was in full force.
In the late 1870s, President Joseph F. Knapp brought agents over from England to train the American agency force. He believed using British methods would help the company crawl out of a severe business depression. He was right: by 1900, MetLife was signing up 700 new industrial policies a day.
Today, MetLife continues to help its customers create their “own personal safety net,” as the website writes. They are helping millions of customers do so. And they're doing it upon the same principles they used to drive their business to success many years before.
To file a claim with MetLife click here, or call 1-800-854-6011.
MetLife offers a unique feature for their claims process: MetLife Auto & Home Concierge Auto Repair Experience (“CARE”).
The CARE network is composed of car repair facilities to ensure that your vehicle is in the best of hands in the event of an auto accident. CARE also offers a “Drop & Go” rental service through Enterprise Rent-A-Car.
Claims Site
Customer Service Site
Mailing Address:
MetLife Auto & Home
PO Box 41753
Philadelphia, PA 19101-1753
Customer Service Phone Number: 1-800-638-5433