Nationwide Insurance Review (2021)

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Nationwide offers relatively average car insurance rates with several discounts to help lower your rates. The company also offers a diverse range of coverage options, from classic cars to motorcycles. 

The company's home insurance offerings are similar: average rates and a good selection of discounts. 

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Best if

  • check_circleYou want to choose from many coverage options.
  • check_circle You qualify for several discounts.
  • check_circle You have driving incidents on your record but still want affordable car insurance.

Worst if

  • remove_circle You're looking for the cheapest possible rates.
  • remove_circle You’re a young driver looking to save money on car insurance.

We've got you covered — here's what else you should know about Nationwide insurance

In this review

Auto Insurance

Home Insurance

Renters Insurance

Nationwide auto insurance

Nationwide offers standard auto insurance as well as insurance for classic cars, RVs, motorcycles, snowmobiles and ATVs. Its car insurance rates aren’t often the cheapest, according to our data, but they can be made more affordable if you qualify for one or more of its many discounts.

Drivers with a bad driving record (DUIs, accidents or speeding tickets) should check out Nationwide while shopping for car insurance. Nationwide offers cheaper rates to drivers with incidents than many of its competitors, according to our survey of insurers.

Nationwide is the 10th-largest insurance company in the U.S., based on data from the National Association of Insurance Commissioners (NAIC). It has written nearly $18.5 billion in direct property and casualty premiums, making its market share 2.55%.

Nationwide offers several options for auto insurance coverage.

Nationwide’s numerous discounts could help you save money.

Nationwide has above-average customer service ratings.

How much does Nationwide car insurance cost?

A minimum-coverage car insurance policy from Nationwide costs $107 per month, on average. A full-coverage car insurance policy from Nationwide costs an average of $195 per month, with a full-coverage policy including liability, collision and comprehensive coverages.

These average car insurance costs are higher than the national averages for minimum- and full-coverage car insurance, which are $87 per month and $177 per month, respectively. They’re also slightly higher than most of Nationwide’s competitors, like GEICO and State Farm.

Nationwide monthly car insurance rates vs. competitors
Company Minimum coverage Full coverage
Nationwide $107 $195
Allstate $131 $247
GEICO $102 $203
State Farm $73 $140
Average rates are based on non-binding estimates provided by Quadrant Information Services. Your rates may vary.

Drivers with incidents on their records may find Nationwide’s car insurance rates more appealing than drivers with clean records. Although the average rates Nationwide offers after a traffic incident aren’t the absolute cheapest, they are cheaper than most of the company’s main competitors.

Average monthly full-coverage car insurance rates after a driving incident
Company Before incident After DUI After accident After speeding ticket
Nationwide $195 $366 $266 $253
Allstate $247 $600 $356 $280
GEICO $203 $504 $322 $251
State Farm $140 $204 $170 $161
Average rates are based on non-binding estimates provided by Quadrant Information Services. Your rates may vary.

Young drivers might not be as impressed with Nationwide’s rates as drivers with incidents on their records.

Average monthly car insurance rates by age (minimum coverage)
Age Nationwide Allstate GEICO State Farm
16 $375 $424 $322 $301
18 $365 $285 $257 $226
20 $259 $191 $180 $161
Average rates are based on non-binding estimates provided by Quadrant Information Services. Your rates may vary.
Average monthly car insurance rates by age (full coverage)
Age Nationwide Allstate GEICO State Farm
16 $747 $851 $663 $523
18 $705 $618 $532 $401
20 $474 $419 $376 $306
Average rates are based on non-binding estimates provided by Quadrant Information Services. Your rates may vary.

The average rates Nationwide offers 16-, 18- and 20-year-old drivers tend to be higher than the rates other large insurers offer the same age groups, according to our data.

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Which car insurance coverage options does Nationwide offer?

Nationwide offers all the standard car insurance coverage types, like bodily injury liability, property damage liability, collision and comprehensive. It also offers these additional forms of coverage:

Nationwide coverage options
Coverage What it covers
Uninsured motorist Damage or injuries caused by uninsured drivers.
Underinsured motorist Damage or injuries caused by drivers who don’t have enough insurance to cover the cost of an accident.
Personal injury protection Medical expenses, ongoing treatment costs and lost wages after an accident.
Medical payments Some medical costs after an accident.
Gap coverage The difference between your vehicle’s actual cash value and what you owe on its lease or loan after it’s totaled or stolen. 
Towing and labor coverage Towing and labor costs after your vehicle becomes stuck, broken down or inoperable due to an accident.
Rental car expense Rental car or other transportation costs while your vehicle is being repaired after an accident.
Roadside assistance Emergency assistance when you need fuel, a tire change, a jump-start or a tow.

Discounts on Nationwide car insurance

Although Nationwide offers several standard car insurance discounts that most providers also offer, a few of its discounts help it stand out from the competition.

Nationwide auto insurance discounts include:

Standard discounts

  • Anti-theft: If your vehicle features certain anti-theft devices, you could earn a premium discount.
  • Good student: For drivers between the ages of 16 and 24 who maintain a B average or better.
  • Multi-policy: Bundle your car and home insurance with Nationwide and save money on both policies.
  • Paperless: Sign up for paperless documents and Nationwide might give you a recurring discount.

Safe-driving discounts

  • Accident free: A discount offered to policyholders who maintain an accident-free driving record.
  • Defensive driving: Successfully complete a state-approved safety course and you could earn this discount.
  • Safe driver: Nationwide may lower your rate if you go at least five years without an at-fault accident or a major violation.

Usage-based discounts

  • SmartMiles: Your monthly rate is based on how many miles you drive. If you drive less, you pay less.
  • SmartRide: Download an app that tracks your driving habits. The safer you drive, the better your discount.

Nationwide customer service ratings

Nationwide has above-average customer service ratings from the Better Business Bureau (BBB), J.D. Power and NAIC.

Nationwide customer service ratings
Source Score
BBB A+
J.D. Power 2020 U.S. Auto Claims Satisfaction Study 876
2020 NAIC Complaint Index 0.61

The J.D. Power 2020 U.S. Auto Claims Satisfaction Study rating is based on a 1,000-point scale. The industry average is 872, with higher numbers being better than lower ones.

NAIC’s Complaint Index measures customer complaints based on the rate of formal complaints filed to state regulators. The national median Complaint Index is 1.0.

Nationwide home insurance

Nationwide is a popular home insurance company that offers standard home insurance policies and additional optional coverages. The average annual cost of Nationwide home insurance is $1,759, which is slightly higher than the U.S. average cost of home insurance, $1,726. However, Nationwide offers many discounts to help you save.

Nationwide home insurance review

Nationwide's home insurance rates tend to be more expensive than its competitors. However, Nationwide offers many discounts to help lower rates. We also found that its customer service scores are relatively average. Some of Nationwide’s customers were satisfied with the coverages it offers, but were dissatisfied with its rates and claims process.

Nationwide has also received mixed reviews for home insurance by different parties. Nationwide has a NAIC Complaint Index of 0.53 for home insurance, which means that the company receives fewer complaints than average. However, J.D. Power gave Nationwide a score of 808 out of 1,000 for overall customer satisfaction in its 2020 U.S. Home Insurance Study, which is lower than the average score of 823.

How much does Nationwide home insurance cost?

Nationwide has an average annual home insurance rate of $1,759, which is close to the U.S. average of $1,726. These rates, however, vary considerably across states. Comparing home insurance quotes can get you the cheapest rates from insurers. The table below shows average rates of popular home insurance companies. Nationwide falls in the middle of the pack when comparing average annual premiums.

Nationwide home insurance rates vs. competitors
Company Average annual rate Average monthly rate
Allstate $1,714 $143
American Family $1,866 $156
Farmers $2,402 $200
Nationwide $1,759 $147
State Farm $1,854 $155
Travelers $2,532 $211
USAA $1,728 $144
Chubb $1,914 $160
Average rates are based on non-binding estimates provided by Quadrant Information Services. Your rates may vary.
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Nationwide home insurance coverages

Nationwide includes all the basic coverages of a standard homeowners policy, such as property damage, theft and injuries to guests in your home. Nationwide’s basic home insurance policy also comprises other coverages that are not always standard with some insurers.

Coverages Details
Dwelling and other structures Protects your home's structure and additional structures not attached to your home, such as a fence or garage.
Contents Protects your belongings, such as clothes and furniture.
Loss of use If you're unable to live in your home due to a covered event, this coverage helps pay for additional living expenses.
Personal liability and medical payments to others If someone is accidentally injured on your property, this coverage can help pay for covered damages and may help pay for medical or funeral expenses. 
Ordinance  Helps pay to rebuild your home to current building codes if your home is damaged due to a covered loss. 
Credit card coverage Helps pay for unauthorized transactions on your credit card and bank debit/ATM card, along with forged checks and counterfeit money.

Nationwide also offers optional coverages and policies to keep your home protected.

Optional coverages and policies

Nationwide’s optional coverages include diverse items, some of which may be advantageous for you. You can purchase these additional coverages through Nationwide, including:

  • Identity theft: allows you to monitor for suspicious activity and helps with the recovery process.
  • Valuables Plus: additional coverage for expensive items like jewelry.
  • Replacement cost plus: increases the amount Nationwide would pay if your home needs to be rebuilt after a loss by 20%.
  • Water backup: covers repairs needed due to water backs up through sewers or drains, or sump pump overflows.
  • Earthquake: protects your home from damage due to earthquakes.
  • Flood insurance: protects your house from flood damage.

Home insurance discounts

Nationwide has a variety of discounts that you can take advantage of. In addition to having multi-policy and claims-free discounts, which many insurers offer, Nationwide also has discounts for homeowners who have recently purchased a home.

  • Multi-policy: you can save by bundling your auto and home insurance with Nationwide
  • Protective device: you’re eligible for a discount if your home has smoke detectors, fire alarms or burglar alarms.
  • Home renovation credit: you may get a discount if you renovate your home’s plumbing, heating, cooling or electrical systems.
  • Claims-free: you could pay lower rates if you haven’t filed any claims.
  • Home purchase: you’re eligible for a discount if you purchased a home within the last 12 months.
  • Prior insurance: you can save if you’re a new policyholder and if you were continuously insured by a previous insurer for a certain amount of time.

Nationwide renters insurance

Nationwide also offers renters insurance, which can cost as little as $20 a month, according to the company’s website. Nationwide includes additional types of coverages that are usually not covered by standard policies.

U.S. News & World Report ranked Nationwide sixth among the best renters insurance companies of 2021. Nationwide also ranked third for the most affordable renters insurance companies of 2021 by U.S. News & World Report.

Nationwide renters insurance coverages

Nationwide’s renters insurance includes the standard coverages you would expect in most policies, including coverage for your personal items. Nationwide’s renters insurance includes many of the same coverages as its home insurance. The company offers the following coverages for renters:

  • Contents
  • Personal liability and medical payments to others
  • Loss of use
  • Credit card coverage
  • Building additions and alterations

Nationwide renters insurance discounts

  • Multi-policy: you can save money by bundling your renters and auto policies or another insurance policy with Nationwide.
  • Protective device: you can get a discount on your renters insurance if your rental has smoke detectors, fire alarms or burglar alarms.
  • Claims-free: you could save money on your premium if you don’t have any claims.