A.M. Best
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| Year | Total Complaints | Percent Change |
|---|---|---|
| 2016 | 46 | -44% |
| 2015 | 82 | |
| 2014 | 105 | +192% |
| 2013 | 36 | -- |
| Source: National Association of Insurance Commissioners | ||
| Overall Purchase Experience | |
|---|---|
| Policy Offerings | |
| Pricing | |
| Local Agent | |
| Call Center Representative | |
| Insurer Website< |
| Overall Satisfaction | ||
|---|---|---|
| First Notice of Loss | ||
| Service Interaction | ||
| Appraisal | ||
| Repair Process | ||
| Rental Car Experience | ||
| Settlement | ||
| Source: J.D. Power | ||
SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be paid for. This allows you and your car can get back on the road as soon as possible.
This app lets you easily manage your insurance policy from your mobile device. With the app, you can:
SafeAuto Insurance Company was founded in Columbus, Ohio, in 1993. Its founders were Jon Diamond and Ari Deshe. SafeAuto has always been a privately held carrier and provider of private-passenger auto insurance in the nonstandard insurance market.
SafeAuto is well-known for providing cheap insurance for consumers seeking the minimum required amount of coverage.
After reporting your claim, the incident will be further assessed by a claims professional. From there, an estimate of damages will be provided. After the investigation confirms that SafeAuto can and will cover the damages, SafeAuto will issue the payment.
You can choose your own vehicle repair facility or let SafeAuto Select find you a nearby and reliable repair shop.
Claims Site
Customer Service Site
4 Easton Oval
Columbus, Ohio 43219
PO Box 182109
Columbus, OH 43218-2109
4 Easton Oval
Columbus, OH 43219
Monthly Payments:
PO Box 145603
Cincinnati, OH 45250-5603
All Overnight Payments:
4 Easton Oval
Columbus, Ohio 43219
Any Correspondence or Application Payments:
PO Box 182208
Columbus, OH 43218-2109
Customer Service Phone Number: 1 (800) SAFEAUTO (1-800-723-3288)