Compare The General vs. SafeAuto Insurance

x

Which Company Will Save You the Most Money?

Compare Rates From These Top Companies

Compare Rates

SafeAuto and The General are two top names in the world of auto insurance. SafeAuto was founded in 1993, and The General was founded in 1963. The General is liked for offering affordable rates to those with imperfect driving records and online quote tool, while SafeAuto is liked for its affordable premiums and good customer service.

However, SafeAuto has a slow claims process, and The General’s customer service is subpar. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  The General Safe Auto
Best If The General
  • You don’t have a perfect driving record but still want affordable insurance rates
Safe Auto
  • You want incredibly low insurance rates
Worst If The General
  • You want good customer service and consistency
Safe Auto
  • You want a quick claims process

Special Car Insurance Discounts

The General Safe Auto
The General Safe Auto

Standard Car Insurance Discounts

Bundling Coverage Discounts The General Safe Auto
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features The General Safe Auto
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History The General Safe Auto
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships The General Safe Auto
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances The General Safe Auto
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts The General Safe Auto
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

The General Insurance SafeAuto Insurance
2016 13 46
2015 14 82
2014 3 105
2013 4 36

U.S. Auto Insurance Shopping Study (2016)

The General Insurance SafeAuto Insurance
Overall Purchase Experience Above average
Policy Offerings Above average
Pricing Above average
Local Agent Above average
Call Center Representative --
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

The General Insurance SafeAuto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Above average
Appraisal Average
Repair Process Average
Rental Car Experience Above average
Settlement Average

Financial Strength Ratings

The General Insurance SafeAuto Insurance
A.M. Best A- --
Moody's -- --
S&P's -- --

Mobile Apps

The General Safe Auto
The General

The General Mobile App grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote.

To download the app for iPhone, click here. To download the app for Android, click here.

Safe Auto

The SafeAuto Mobile App lets you manage your insurance policy quickly and conveniently from your mobile device. With the app, you can pay your insurance premiums, view your insurance ID cards or policies, call customer service, and use the “Name Your Car” tool. To download the app for iPhone or Android, click here

Roadside Assistance

The General Safe Auto
The General

The General 24/7 Roadside Assistance

The General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month.

Services Covered

  • Towing
  • Battery service
  • Fuel delivery
  • Lock-out service
Safe Auto

SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be covered so you and your car can get back on the road as soon as possible.