Compare Erie vs. MetLife Insurance

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Erie and MetLife are some of the biggest names in the insurance industry. MetLife was founded in 1863, and Erie was founded later in 1925. While, Erie provides great customer service, MetLife provides a great variety of insurance discounts.

However, MetLife customers complained their policies were cancelled without notice, and Erie insurance premiums are much higher than other companies. Nonetheless, both companies have a three out five J. D. Power rankings, and superior financial strength.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Erie MetLife
Best If Erie
  • You want excellent customer service
MetLife
  • You want helpful, knowledgeable representatives
Worst If Erie
  • You want more affordable insurance premiums
MetLife
  • You want a smooth follow-through with your agent/policy

Special Car Insurance Discounts

Erie MetLife
Erie

Other Discounts:

  • Safe Driving Course Discount
  • Driver Training Discount
  • Accident Prevention Course Discount
MetLife

The Deductible Savings Benefit can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible.

The 12% Superior Driver Discount or 20% MetRewards discount has two options. You can either earn up to 12 percent if you and all the other drivers in your home have excellent driving records, or up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you are claim and violation-free for five years.

Standard Car Insurance Discounts

Bundling Coverage Discounts Erie MetLife
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Erie MetLife
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Erie MetLife
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Erie MetLife
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Erie MetLife
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Erie MetLife
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Erie Car Insurance MetLife Insurance
2016 43 181
2015 40 333
2014 35 305
2013 19 323

U.S. Auto Insurance Shopping Study (2016)

Erie Car Insurance MetLife Insurance
Overall Purchase Experience Among the best Below average
Policy Offerings Above average Below average
Pricing Among the best Below average
Local Agent Above average Below average
Call Center Representative -- Below average
Insurer Website -- --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Erie Car Insurance MetLife Insurance
Overall Satisfaction Average Below average
First Notice of Loss Average Below average
Service Interaction Above average Below average
Appraisal Average Average
Repair Process Among the best Below average
Rental Car Experience Average Average
Settlement Average Below average

Financial Strength Ratings

Erie Car Insurance MetLife Insurance
A.M. Best A+ A+
Moody's -- Aa3
S&P's A A+

Mobile Apps

Erie MetLife
Erie

eSSENTIAL Accessibility App is a free mobile app for you to use to navigate Erie Insurance’s website from your mobile device. It’s specifically geared for those with physical disabilities who have trouble navigating with a mouse. The app has keyboard and mouse replacement options and aims to empower the disabled community. To read more and download the app, click here. 

MetLife

MetLife US App lets you securely access your account in order to report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area and the the other provides access to vision providers near you.

To download the app for iPhone, click here. To download the app for Android, click here.

Roadside Assistance

Erie MetLife
Erie

Erie Emergency Road Service

Emergency Road Service coverage is offered as part of your existing car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero.

Service Covered

  • Towing
  • Flat tire
  • Battery service
  • Gas delivery

Contact Phone Number

Erie Emergency Road Service Hotline: (800) 367-3743

MetLife

Contact Phone Number

For roadside assistance, call our hotline: 1-800-854-6011.