Allstate and Mercury Insurance are two big providers of auto insurance across the nation. Both companies rank quite equally across the board. They each have a wide selection of driver discounts. They also have superior financial strength ratings and high J.D. Power ratings.
Mercury was ranked the 4th largest private passenger automobile insurer in California. Allstate was ranked the 7th top auto insurer of 2016. Mercury has a prompt claims process. And Allstate rated as having better customer service and satisfaction.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Allstate
|
Mercury
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Worst If |
Allstate
|
Mercury
|
Allstate | Mercury |
Bundling Coverage Discounts | Allstate | Mercury |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Allstate | Mercury |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Allstate | Mercury |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Allstate | Mercury |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Allstate | Mercury |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Allstate | Mercury |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Allstate Auto Insurance | Mercury Car Insurance | |
---|---|---|
2016 | 322 | 71 |
2015 | 460 | 92 |
2014 | 569 | 105 |
2013 | 530 | 83 |
Allstate Auto Insurance | Mercury Car Insurance | |
---|---|---|
Overall Purchase Experience | Below average | Above average |
Policy Offerings | Average | Above average |
Pricing | Below average | Above average |
Local Agent | Average | Average |
Call Center Representative | Below average | Average |
Insurer Website | Average | -- |
Allstate Auto Insurance | Mercury Car Insurance | |
---|---|---|
Overall Satisfaction | Average | Average |
First Notice of Loss | Average | Average |
Service Interaction | Average | Average |
Appraisal | Above average | Below average |
Repair Process | Below average | Below average |
Rental Car Experience | Above average | Average |
Settlement | Average | Average |
Allstate Auto Insurance | Mercury Car Insurance | |
---|---|---|
A.M. Best | A+ | A+ |
Moody's | Aa3 | -- |
S&P's | AA- | -- |
Allstate
Allstate Mobile has all the information you need on policies and claims. You can download the Allstate mobile app here, or text ALLSTATEAPP to 25788. Drivewise Mobile makes the Allstate Drivewise discount even easier. The app collects information about your good driving habits and then rewards you for safe driving. All you have to do is download the app, login, and start driving. Download the Drivewise mobile app here. Digital Locker is another Allstate app that lets you create an inventory of all the items in your home. It then stores the information securely in the cloud. This app lets you keep a visual log of all your valuable items. Digital Locker makes managing personal items and property easy and quick. Download the Digital Locker app here. GoodRide is a great app from Allstate for motorbike owners. It lets you input details about your bike. You can also enter information about your route, time, and mileage each time you go out for a ride. GoodRide also keeps track of all your repairs and miles. Download GoodRide mobile app from Allstate here. Allstate Motor Club offers 24/7 roadside assistance to its members. They can access any emergency service from their smartphones with just one touch. You have to first join Allstate Motor Club. But the app is 100% free! Download the Allstate Motor Club app here. |
Mercury
Mercury PortalThis app lets you manage your auto insurance policies from your mobile device. You can: pay your auto bills, view your policy information, contact your agent, and request policy changes. You can even view your policy claims and payment history. |
Allstate
Allstate offers three services that can help give you a hand when you run into trouble on the road. You can access help from your phone using GPS tracking. Then watch them on the map as they come your way. Allstate has 3 service options for drivers to choose from with many levels of service. Allstate Motor ClubPlatinum Elite Member $99/year
Good Hands Rescue Open to everyone to use no policy or membership requirements. Use the app to select and locate service from a network of nationwide providers. Good Hands Rescue app gives you:
Roadside Services Included
Towing & Labor Coverage Can be bought as an add-on to your Allstate insurance policy. Basic services include
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Mercury
Mercury Mechanical Breakdown ProtectionMechanical Breakdown Protection essentially works as an extended warranty on your car. It covers the cost of repair when it breads down. While not exactly a roadside assistance program it covers that and more. Roadside Services Covered
Contact Phone NumberCall the hotline (800) 503-3724. |