Compare AIG vs. Liberty Mutual Insurance

Get affordable car insurance quotes from top companies like AIG and Liberty Mutual Compare Auto Insurance Rates

AIG and Liberty Mutual are two of some of the biggest companies in the insurance industry. AIG was founded in 1919, and Liberty Mutual was found just a few years prior, in 1912. While AIG is popular for its wide selection of insurance products and ranking as the #1 commercial auto insurer in the U.S., Liberty Mutual is just as liked for its reliable car replacement and strong online resources. Additionally, Liberty Mutual received a J.D. Power award in 2016 for being one of the top auto insurers with the most satisfying purchase experience.

However, AIG can have poor customer service, and Liberty Mutual has limited driver discounts.So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  AIG Liberty Mutual
Best If AIG
  • You want a wide selection of insurance products
Liberty Mutual
  • You want better car replacement after an accident and strong online tools
Worst If AIG
  • You want a close, strong relationship with your insurance agent. The company is so big that forming bonds can be difficult
Liberty Mutual
  • You want breakdown coverage or 24-hour customer support

Special Car Insurance Discounts

AIG Liberty Mutual
AIG

AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. 

Liberty Mutual

Bundle & Save

When you combine policies with Liberty Mutual, you can receive special discounts for bundling and thus save more money.

Multi-Car Discount

The discount does just as it says. For customers who have multiple cars on one policy, Liberty Mutual aims to provide the best value. This helps make managing your auto insurance as stress-free as possible.

Exclusive Group Savings

Liberty Mutual has partnerships with more than 14,000 groups. Being a member of any one of them could make you eligible for a discount with the insurance company.

Compare Insurance Prices

Comparing quotes is the best way to get the lowest rates from top insurers like AIG and Liberty Mutual. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Standard Car Insurance Discounts

Bundling Coverage Discounts AIG Liberty Mutual
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features AIG Liberty Mutual
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History AIG Liberty Mutual
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships AIG Liberty Mutual
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances AIG Liberty Mutual
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts AIG Liberty Mutual
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

AIG Auto Insurance Liberty Mutual Auto Insurance
2016 11 160
2015 29 267
2014 22 235
2013 17 187

U.S. Auto Insurance Shopping Study (2016)

AIG Auto Insurance Liberty Mutual Auto Insurance
Overall Purchase Experience Among the best
Policy Offerings Among the best
Pricing Above average
Local Agent Among the best
Call Center Representative Above average
Insurer Website Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

AIG Auto Insurance Liberty Mutual Auto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Average
Appraisal Average
Repair Process Average
Rental Car Experience Average
Settlement Average

Financial Strength Ratings

AIG Auto Insurance Liberty Mutual Auto Insurance
A.M. Best A- A
Moody's A1 A2
S&P's A+ A

Mobile Apps

AIG Liberty Mutual
AIG Liberty Mutual

Liberty Mutual has a quite a few mobile apps to choose from for managing your car insurance.

The Liberty Mutual Mobile App includes all the features and services of the company’s website. You can use it to:

  • Pay bills
  • View policy details
  • Change your coverage
  • and more

You can also use it to record details of your incident and get your claim process started.

The Liberty Mutual CarZen App is mainly geared for Apple devices, and is a powerful tool for car shopping. Use it to research any type of car, see its details with hi-res photos and read thorough reviews. CarZen makes car shopping simple and hassle-free.

The Home Gallery App allows you to log all your personal items into one mobile database. You’ll have a complete home inventory you can access in the event of theft or damage to your home.

Click here for more information and to download any of the Liberty Mutual mobile apps.

Roadside Assistance

AIG Liberty Mutual
AIG Liberty Mutual

Liberty Mutual 24-Hour Roadside Assistance

Towing & Labor coverage on the policy. Collision/comprehensive covers this first but Towing & Labor kicks in if driver doesn’t have collision/comprehensive coverage

Roadside Services covered

  • Towing - You'll be towed to the Nearest Qualified repair shop
  • Jumpstart a dead battery - So you can get where you want to go
  • Deliver fuel - We'll get you enough gas to reach the nearest service station
  • Change a flat tire
  • Unlocking vehicle doors - If you're locked out of your car, we'll get it unlocked

Contact Phone Number

Liberty Mutual’s Emergency Roadside Assistance is available through its mobile app, or by calling 1 (800) 426-9898. Click here to go to the Liberty Mutual Roadside Assistance website.