This article reviews the best roadside assistance plans, including those through auto insurance companies, cell phone providers, credit cards and more.
Roadside assistance ensures that you and your vehicle are covered in the event of emergency car troubles, and it's surprisingly affordable. You can get roadside assistance from auto insurance companies, cell phone providers, car manufacturers and credit card providers.
Most companies provide basic roadside assistance services like jump starts, flat tire changes, towing, gas delivery and lockout assistance. But some companies restrict the distance they will tow your car, or they'll only pay for emergency services up to a certain price limit. This article reviews major roadside assistance programs, including:
A common way to get roadside assistance is through an auto insurance company. We reviewed roadside assistance programs from some of the top car insurance companies.
There are several AAA packages to choose from that offer roadside assistance, including:
All AAA plans include:
With over a century of roadside assistance under their belt, you really can't go wrong with any of AAA's programs. Their extensive history means that they have an enormous network of service providers, so you won't have to wait long for help to arrive. The Classic offers great baseline protection for roadside incidents, and it's very affordable. At just $32 more than the Plus, it's hard to justify skimping on the Premier. AAA is especially appealing for families, since additional memberships can be added to your plan for just $36 each.
Phone number: (800) 222- 4357
GEICO car insurance policy holders can add roadside assistance to their plans for as little as $14 per year, per car. Of course, this price will vary depending on several factors such as where you live, your car make and model and the specifics of your plan. Their Emergency Road Service coverage will give you good service at a good price.
GEICO's Emergency Road Service includes:
Policyholders can request and track roadside assistance through the GEICO mobile app, a helpful feature if you're not a fan of phone calls. GEICO's ERS plan also includes a reimbursement option, where you receive compensation for eligible out-of-pocket expenses incurred during service.
This roadside assistance plan provides GEICO customers a nice buffer of vehicle protection for a nominal fee. If you're a GEICO customer and you don't feel that a more comprehensive plan is necessary for your needs, consider this coverage add-on. It's not an amazing plan. But it will get you out of a jam if you find yourself facing car troubles. Plus, bundling roadside assistance with your car insurance is convenient and may lead to discounts.
Phone number: (800) 424-3426
State Farm car insurance policyholders can add emergency road service coverage to their plans for as little as $5 a year. It's a nice benefit for State Farm customers, and it offers all the basic services needed to fix unexpected car troubles. They advertise that they will pay for common and reasonable expenses needed to get your vehicle back into service.
State Farm's Coverage H (Emergency Road Service) includes:
If your labor costs exceed one hour, or if you tow the vehicle beyond the nearest repair facility, you will incur extra costs. Additionally, State Farm customers can still call the emergency road service hotline even if they haven't purchased the extra coverage. They will have to pay for the services out of pocket. But State Farm claims that they negotiate rates with service providers that are lower than market average.
If you're already a State Farm customer, the Coverage H plan is surprisingly affordable, and it'll cover your bases in the event of an emergency. You can bundle it with your current insurance policy, which is convenient and may provide a decent discount. State Farm's roadside assistance is by far the cheapest available, and there may be a reason for that.
Phone number: (877) 627-5757
Roadside assistance is part of USAA's towing and labor coverage add-on. It costs about $60 per year and it covers these basics:
USAA's program will also reimburse customers for tows if they pay out-of-pocket, although restrictions apply. All repairs parts must be paid for by the policyholder. Like other insurance companies that offer roadside assistance as a policy add-on, the true cost of this service will depend on the details of your policy.
USAA has an excellent track record in providing high quality car insurance and customer service to military members. So, it's no surprise that their roadside assistance is well regarded. The benefits aren't groundbreaking or comprehensive, but they provide a good safety net to address most unforeseen car problems. If you're lucky enough to be a USAA member, adding roadside assistance to your policy is a great idea. But if you want extensive protection from a top of the line plan, consider looking elsewhere.
Phone number: (800) 531-8555
Progressive is another car insurance company that offers roadside assistance coverage with their car insurance plans. It costs about $36 per year for roadside assistance coverage, but your price depends on your location, the type of vehicle you drive and more. Progressive offers a solid plan that provides you with all the core services you need to get your vehicle back on the road.
Progressive's Roadside Assistance includes:
In most states, customers will need to have comprehensive and collision coverage to add roadside assistance to their policy. There are also limits to how many service calls you can make without incurring additional charges. Progressive also considers each service call as a claim. They state that, while service calls won't affect your current premium, it will be factored into your renewal rate. Progressive also warns that excessive roadside assistance calls may result in cancellation or non-renewal of your policy.
We like that Progressive will tow your vehicle beyond 15 miles if there are no appropriate facilities within that radius. They also offer all the other common features that you may need in the event of an accident. Like other car insurance companies that offer roadside assistance, you may be eligible for bonuses and discounts by bundling roadside assistance coverage with your policy. This makes it appealing to people who already use Progressive for auto insurance, but their fine print may be off-putting to potential customers.
Phone number: (800) 776-2778
Allstate offers a few different roadside assistance options, the most comprehensive of which is the Motor Club Platinum Elite program. It covers virtually everything you need in the event of an emergency and includes several extra perks and costs around $99 per year. There's also the Motor Club Roadside Advantage program, a slimmed-down package with less service options, that costs around $52 per year. Motor Club membership is available to anyone, even if you're not an Allstate member. In lieu of a full plan, Allstate customers can bundle towing and labor coverage into their policy for a small additional cost.
Allstate Motor Club Platinum Elite includes:
For a little more than half the cost of the Platinum Elite membership, Allstate offers a pared-down plan. The Roadside Advantage program gives you similar access to roadside assistance, trip interruption services and arrest bond certificates. However, cash limits are smaller for each service, and more restrictions apply. You also miss out on the personal concierge service, as well as the motorcycle and RV coverage.
Allstate's Motor Club Platinum Elite package is a no-brainer. It's comprehensive and affordable and it will virtually pay for itself in a single vehicle problem. The Roadside Advantage plan is also an excellent option for users who don't need the luxury provided by the Platinum Elite plan. We like the concept of the Good Hands Rescue app as a useful tool, but you're not getting much in terms of discounts.
Phone number: (844) 864-7446
If you own a new car, chances are your car manufacturer offers a roadside assistance program. From the time you purchase your car, roadside assistance can last between two years to the life of the car. If your roadside assistance is through a car manufacturer, it only applies to that vehicle, it doesn’t follow the driver. Also, you’ll usually have to get your car serviced by a manufacturer-approved shop or dealership.
Many car owners with a Tesla, BMW or another specialty vehicle opt for roadside assistance through their manufacturer because of their car’s unique needs. If you own a Ford, Honda or Hyundai, you may find more flexibility with a roadside assistance program through a third party.
Do you have a phone plan with a major cell phone provider? If so, you should consider purchasing roadside assistance through your phone company. The major draw of a purchasing a plan through your phone company is that coverage applies to wherever the phone is. You can be in a passenger in another vehicle, in a rental car or even lend your phone to someone—it's all covered. Both these major providers offer roadside assistance if you already have a plan with them.
To add roadside assistance through AT&T, you must have a plan with them. Adding this feature costs $3 per month.
Verizon offers 24/7 roadside assistance anywhere in the US, Canada and Puerto Rico. You must have a phone plan with the company and the feature costs $3 per month to add. If you don’t have the feature pre-added and need to use the service, it costs $90. Services include:
Depending on your credit card, you may already be a part of a roadside assistance program. Some credit card companies offer roadside assistance as a card holder perk. We’ve compiled some major companies that offer roadside assistance.
No matter the Amex card you have, roadside assistance is included. For some cards it’s free, and others require an additional fee. Services include:
If you have a Visa card, you can get roadside assistance for an additional $60 or so. Services include:
Mastercard holders qualify for roadside assistance for a pre-negotiated fee. Services include:
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