A couple of well-known names in the insurance industry are USAA and SafeAuto. USAA provides great customer service. SafeAuto provides incredibly low insurance rates.
However, SafeAuto has a habit of prolonging the claims process and USAA only insures military members and their family. Nevertheless, both companies received an A+ rating from the Better Business Bureau.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
USAA
|
Safe Auto
|
Worst If |
USAA
|
Safe Auto
|
Bundling Coverage Discounts | USAA | Safe Auto |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | USAA | Safe Auto |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | USAA | Safe Auto |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | USAA | Safe Auto |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | USAA | Safe Auto |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | USAA | Safe Auto |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
USAA Car Insurance | SafeAuto Car Insurance | |
---|---|---|
2016 | 245 | 46 |
2015 | 415 | 82 |
2014 | 380 | 105 |
2013 | 270 | 36 |
USAA Car Insurance | SafeAuto Car Insurance | |
---|---|---|
Overall Purchase Experience | Among the best | |
Policy Offerings | Among the best | |
Pricing | Among the best | |
Local Agent | -- | |
Call Center Representative | Among the best | |
Insurer Website | Among the best |
USAA Car Insurance | SafeAuto Car Insurance | |
---|---|---|
Overall Satisfaction | Among the best | |
First Notice of Loss | Among the best | |
Service Interaction | Average | |
Appraisal | Among the best | |
Repair Process | Above average | |
Rental Car Experience | Among the best | |
Settlement | Among the best |
USAA Car Insurance | SafeAuto Car Insurance | |
---|---|---|
A.M. Best | A++ | -- |
Moody's | Aaa | -- |
S&P's | AA+ | -- |
USAA
The USAA Mobile App lets you manage your insurance policies quickly and easily from your mobile device. The app has a touch fingerprint ID feature or voice recognition for a more secure login process. Use the USAA Mobile App to pay insurance premiums, transfer funds, and more. Download the USAA mobile app here. |
Safe Auto
The SafeAuto Mobile AppThis app lets you easily manage your insurance policy from your mobile device. With the app, you can:
|
USAA
USAA Roadside AssistanceUSAA Roadside Assistance is offered thru USAA Towing and Labor as a policy add-on. Only vehicles covered by USAA insurance are eligible. USAA contracts their roadside service with Cross Country Motor Club to help you in need of help. Roadside Services Covered
Contact Phone Number1 (866) 375—5374. |
Safe Auto
SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be paid for. This allows you and your car can get back on the road as soon as possible. |