A couple of the most well-known names in insurance are USAA and Country Financial. USAA has high customer satisfaction scores due to customer service. But they only provide insurance to military members and their family.
Whereas, Country Financial has a lot of good discounts and a simple online platform. But they lack an in-depth online quoting system. Yet and still, both of these companies received A+ ratings from the Better Business Bureau.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
USAA
|
Country Financial
|
Worst If |
USAA
|
Country Financial
|
Bundling Coverage Discounts | USAA | Country Financial |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | USAA | Country Financial |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | USAA | Country Financial |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | USAA | Country Financial |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | USAA | Country Financial |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | USAA | Country Financial |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
USAA Car Insurance | Country Financial Auto Insurance | |
---|---|---|
2016 | 245 | 4 |
2015 | 415 | 2 |
2014 | 380 | 2 |
2013 | 270 | 4 |
USAA Car Insurance | Country Financial Auto Insurance | |
---|---|---|
Overall Purchase Experience | Among the best | |
Policy Offerings | Among the best | |
Pricing | Among the best | |
Local Agent | -- | |
Call Center Representative | Among the best | |
Insurer Website | Among the best |
USAA Car Insurance | Country Financial Auto Insurance | |
---|---|---|
Overall Satisfaction | Among the best | Average |
First Notice of Loss | Among the best | Average |
Service Interaction | Average | Above average |
Appraisal | Among the best | Average |
Repair Process | Above average | Average |
Rental Car Experience | Among the best | Average |
Settlement | Among the best | Below average |
USAA Car Insurance | Country Financial Auto Insurance | |
---|---|---|
A.M. Best | A++ | A+ |
Moody's | Aaa | -- |
S&P's | AA+ | -- |
USAA
The USAA Mobile App lets you manage your insurance policies quickly and easily from your mobile device. The app has a touch fingerprint ID feature or voice recognition for a more secure login process. Use the USAA Mobile App to pay insurance premiums, transfer funds, and more. Download the USAA mobile app here. |
Country Financial
Snap N Send by Country FinancialSnap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. Download the Snap N Send app here. |
USAA
USAA Roadside AssistanceUSAA Roadside Assistance is offered thru USAA Towing and Labor as a policy add-on. Only vehicles covered by USAA insurance are eligible. USAA contracts their roadside service with Cross Country Motor Club to help you in need of help. Roadside Services Covered
Contact Phone Number1 (866) 375—5374. |
Country Financial
COUNTRY FINANCIAL Road ServiceCOUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery. Services Covered
Contact Phone NumberFor towing or other roadside services, you can call 866-COUNTRY (866-268-6879) 24 hours a day, 7 days a week. |