Infinity and Travelers are two big names in the world of insurance. Infinity was founded in 1952, and Travelers was founded in 1864. Travelers is ranked third in top auto insurers for 2016, and offers excellent GAP coverage and flexible payment plans. Likewise, Infinity is a top non-standard auto insurer, and is known for providing low auto rates for those with imperfect driving records. However, Infinity has poor customer service ratings and limited information on its insurance products, while Travelers’s website lacks sufficient information as well. Still, Travelers ranks superior to Infinity for financial strength and J.D. Power ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
If you are a low-mileage driver, you can save money on your auto insurance policy with IntelliDrive. Once you sign up, you receive a small device that you plug in under your car’s dashboard. For about 60 to 90 days, you drive with the IntelliDrive device, and then return it to Travelers. From there, the company assesses your mileage discounts and gives you any rewards you are eligible for receiving.
Owning a hybrid or electric car helps save energy and help the environment. If you drive one of these vehicles, you can save up to 10 percent on your auto insurance with Travelers. It’s how the company rewards customers who decide to have a positive impact on the environment by owning one.
Comparing quotes is the best way to get your lowest rates from top insurers like Travelers and Infinity. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | Travelers | Infinity |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | Travelers | Infinity |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | Travelers | Infinity |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | Travelers | Infinity |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | Travelers | Infinity |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | Travelers | Infinity |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| Travelers Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| 2016 | 34 | 85 |
| 2015 | 46 | 226 |
| 2014 | 29 | 124 |
| 2013 | 165 | 89 |
| Travelers Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Above average | |
| Policy Offerings | Average | |
| Pricing | Above average | |
| Local Agent | Average | |
| Call Center Representative | Above average | |
| Insurer Website | -- |
| Travelers Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Average | |
| First Notice of Loss | Average | |
| Service Interaction | Average | |
| Appraisal | Average | |
| Repair Process | Average | |
| Rental Car Experience | Below average | |
| Settlement | Average |
| Travelers Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| A.M. Best | A++ | A |
| Moody's | Aa2 | A2 |
| S&P's | AA | A |
|
Travelers
Travelers Mobile is the insurance company’s basic website consolidated onto a mobile-friendly platform. Access right from your mobile phone your insurance policy details, information on current claims you’ve filed, and pay your insurance premiums. You can download the Travelers Mobile app here. |
Infinity
Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android. |
Travelers
Travelers Roadside AssistanceTravelers Roadside Assistance if offered at two levels of coverage ranging from basic to premium. Basic Roadside AssistanceServices covered
Premier Roadside AssistanceCovers all services in the basic package and:
If you're stranded and need a rental car Travelers will reimburse you for $200 a day. But only if you break down over 100 miles from home.
Up to $500 limit for items damaged or stolen in the breakdown or incident. Contact Phone NumberTravelers’ Roadside Assistance is available by calling 1 (877) 252-4633. Its website is here. |
Infinity
Infinity DriverClubThis is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed. The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers. Roadside Services Covered
Contact Phone NumberCall the hotline at 1-800-367-3836 if you have a non-accident disablement. |