The General and National General are two big names in the auto insurance world. National General was founded in 1920, and The General was founded in 1963. The General is a preferred provider because it's flexible and works with high-risk drivers. Whereas, National General is a preferred provider to members affiliated with the General Motors Club.
However, both companies have their flaws; for instance The General lacks an accident-forgiveness program, and National General lacks a swift and hasslefree claims process. Still, both companies have mobile apps that provide their customers extra support.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
The General
|
National General
|
Worst If |
The General
|
National General
|
The General |
National General
National General SmartDiscounts.National General says that switching to them saves customers an average of $442 a year. And that’s before applying SmartDiscounts to your policy!
|
Bundling Coverage Discounts | The General | National General |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | The General | National General |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | The General | National General |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | The General | National General |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | The General | National General |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | The General | National General |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
The General Auto Insurance | National General Car Insurance | |
---|---|---|
2016 | 13 | 69 |
2015 | 14 | 74 |
2014 | 3 | 50 |
2013 | 4 | 30 |
The General Auto Insurance | National General Car Insurance | |
---|---|---|
Overall Purchase Experience | Above average | |
Policy Offerings | Above average | |
Pricing | Above average | |
Local Agent | Above average | |
Call Center Representative | -- | |
Insurer Website | -- |
The General Auto Insurance | National General Car Insurance | |
---|---|---|
Overall Satisfaction | Average | |
First Notice of Loss | Average | |
Service Interaction | Above average | |
Appraisal | Average | |
Repair Process | Average | |
Rental Car Experience | Above average | |
Settlement | Average |
The General Auto Insurance | National General Car Insurance | |
---|---|---|
A.M. Best | A- | A- |
Moody's | -- | -- |
S&P's | -- | BBB+ |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
National General
National General Insurance’s Claims App is fairly unique in that it actually puts you in contact with a National General claims service consultant. In addition, you can use the app to submit a claim online or request a towing service. To learn more about and download the app, click here. |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
|
National General
National General Motor Club Roadside AssistanceGives those insured by National General a membership plan for three levels of roadside assistance coverage. It's similar to other full suite roadside assistance memberships. You get travel discounts on restaurants, hotels, car rental and more. Coverage extends to all family members in any vehicle you're driving Motor Club BasicCost per year: Single - $59. Couple - $69.
Motor Club StandardCost per year: Single - $79. Couple - $94. Each Dependent - $15.
Motor Club EliteCost per year: Single - $89. Couple - $99. Family - $119.
Contact Phone NumbersRoadside Assistance Hotline 888-310-4173 Customer Service 888-310-4173 Trip Routing 888-310-4173 By signing up for the National General Motor Club, you’ll get access to roadside assistance benefits. The GM Motor Club offers 24/7 roadside assistance and no hidden fees. |