The General and Mercury are two top-rated companies in the insurance world. Both companies were founded a year apart from each other; Mercury in 1962 and The General in 1963. The General is best known for providing high-risk drivers affordable insurance rates, while Mercury is best known for offering a variety of good discounts.
However, Mercury has an involved sign-up process and The General lacks an accident-forgiveness program. Nonetheless, both companies have a roadside assistance program and a mobile app to provide customers extra support.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Comparing quotes is the best way to get your lowest rates from top insurers like The General and Mercury. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | The General | Mercury |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | The General | Mercury |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | The General | Mercury |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | The General | Mercury |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | The General | Mercury |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | The General | Mercury |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| The General Auto Insurance | Mercury Car Insurance | |
|---|---|---|
| 2016 | 13 | 71 |
| 2015 | 14 | 92 |
| 2014 | 3 | 105 |
| 2013 | 4 | 83 |
| The General Auto Insurance | Mercury Car Insurance | |
|---|---|---|
| Overall Purchase Experience | Above average | Above average |
| Policy Offerings | Above average | Above average |
| Pricing | Above average | Above average |
| Local Agent | Above average | Average |
| Call Center Representative | -- | Average |
| Insurer Website | -- | -- |
| The General Auto Insurance | Mercury Car Insurance | |
|---|---|---|
| Overall Satisfaction | Average | Average |
| First Notice of Loss | Average | Average |
| Service Interaction | Above average | Average |
| Appraisal | Average | Below average |
| Repair Process | Average | Below average |
| Rental Car Experience | Above average | Average |
| Settlement | Average | Average |
| The General Auto Insurance | Mercury Car Insurance | |
|---|---|---|
| A.M. Best | A- | A+ |
| Moody's | -- | -- |
| S&P's | -- | -- |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
Mercury
Mercury PortalThis app lets you manage your auto insurance policies from your mobile device. You can: pay your auto bills, view your policy information, contact your agent, and request policy changes. You can even view your policy claims and payment history. |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
|
Mercury
Mercury Roadside AssistanceMercury's roadside assistance coverage offers the following services:
If services are done by a provider outside of the Mercury program, you'll have to pay the costs upfront, but you can request reimbursement from Mercury. Contact Phone NumberCall the hotline (800) 519-6478. |