Comparing quotes is the best way to get the lowest rates from top insurers like The General and Infinity. QuoteWizard is an independent company that helps you find the right policy at the best rate.
Two top-rated companies in the insurance world are The General and Infinity. Infinity was founded in 1955 and The General was founded in 1963. While the General is best known for its online quoting system, and Infinity is known for its variety of discounts and roadside services. However, Infinity has a habit of denying claims, prolonging the claims process and has subpar customer service, and The General also has mediocre customer service and they don’t offer an accident forgiveness program. Still, both companies provide high-risk drivers with affordable insurance premiums, Infinity
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
| Best If |
The General
|
Infinity
|
| Worst If |
The General
|
Infinity
|
| The General |
Infinity
Infinity Auto Discounts
|
| Bundling Coverage Discounts | The General | Infinity |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | The General | Infinity |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | The General | Infinity |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | The General | Infinity |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | The General | Infinity |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | The General | Infinity |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| The General Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| 2016 | 13 | 85 |
| 2015 | 14 | 226 |
| 2014 | 3 | 124 |
| 2013 | 4 | 89 |
| The General Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Above average | |
| Policy Offerings | Above average | |
| Pricing | Above average | |
| Local Agent | Above average | |
| Call Center Representative | -- | |
| Insurer Website | -- |
| The General Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Average | |
| First Notice of Loss | Average | |
| Service Interaction | Above average | |
| Appraisal | Average | |
| Repair Process | Average | |
| Rental Car Experience | Above average | |
| Settlement | Average |
| The General Auto Insurance | Infinity Auto Insurance | |
|---|---|---|
| A.M. Best | A- | A |
| Moody's | -- | A2 |
| S&P's | -- | A |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
Infinity
Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android. |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
|
Infinity
Infinity DriverClubThis is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed. The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers. Roadside Services Covered
Contact Phone NumberCall the hotline at 1-800-367-3836 if you have a non-accident disablement. |