Compare The General vs. Infinity Insurance

Get affordable car insurance quotes from top companies like The General and Infinity

Two top-rated companies in the insurance world are The General and Infinity. Infinity was founded in 1955 and The General was founded in 1963. While the General is best known for its online quoting system, and Infinity is known for its variety of discounts and roadside services. However, Infinity has a habit of denying claims, prolonging the claims process and has subpar customer service, and The General also has mediocre customer service and they don’t offer an accident forgiveness program. Still, both companies provide high-risk drivers with affordable insurance premiums, Infinity

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

The General

Best if

  • You don’t have a perfect driving record but still want affordable insurance rates

Worst if

  • You want good customer service and consistency

Infinity

Best if

  • You have an imperfect driving record/are a high-risk driver and want affordable insurance rates

Worst if

  • You want a lot of information on products or discounts without giving any personal information first

Special Car Insurance Discounts

The General

Infinity

Infinity Auto Discounts

  • Multi-Car discount. This awesome discount can save you up to 38 percent. You qualify when you insure one or more car(s) on your Infinity auto insurance policy.
  • Safe Driver discount. The Safe Driver discount can save you up to 25 percent for having a good driving record and no accidents.
  • Paid-in-Full discount. Pay your insurance premium in one lump sum. Save up to 15 percent on your bill. Not a bad deal.
  • Electronic Payment discount. This discount can save you dollars by simply switching to an automatic payment method. Plus, going paperless can help the environment!
  • Switch & Save discount. This discount can save you 15 percent simply by switching your auto insurance policy to be with Infinity Insurance.

Compare Insurance Prices

Comparing quotes is the best way to get your lowest rates from top insurers like The General and Infinity. QuoteWizard is an independent company that helps you find your right policy at your best rate.

Standard Car Insurance Discounts

Bundling Coverage Discounts The General Infinity
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features The General Infinity
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History The General Infinity
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships The General Infinity
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances The General Infinity
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts The General Infinity
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

The General Auto Insurance Infinity Auto Insurance
2016 13 85
2015 14 226
2014 3 124
2013 4 89

U.S. Auto Insurance Shopping Study (2016)

The General Auto Insurance Infinity Auto Insurance
Overall Purchase Experience Above average
Policy Offerings Above average
Pricing Above average
Local Agent Above average
Call Center Representative --
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

The General Auto Insurance Infinity Auto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Above average
Appraisal Average
Repair Process Average
Rental Car Experience Above average
Settlement Average

Financial Strength Ratings

The General Auto Insurance Infinity Auto Insurance
A.M. Best A- A
Moody's -- A2
S&P's -- A

Mobile Apps

The General Infinity
The General

The General Mobile App

This app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote.

Download the The General mobile app for iPhone.

Download the app for Android.

 Infinity

Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android. 

Roadside Assistance

The General Infinity
The General

The General 24/7 Roadside Assistance

The General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month.

Services Covered

  • Towing
  • Battery service
  • Fuel delivery
  • Lock-out service
 Infinity

Infinity DriverClub

This is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed.

The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers.

Roadside Services Covered

  • Towing
  • Tire change
  • Gas delivery
  • Locksmith
  • Jump start

Contact Phone Number

Call the hotline at 1-800-367-3836 if you have a non-accident disablement.