State Farm and American Family are both huge companies in the insurance industry. Both companies are rated as top auto insurers for 2016. State Farm ranked #4 and American Family ranked #7.
State Farm is liked for its competitive discounts and excellent online features. American Family is also liked for its additional coverage options and customer service. However, customers have complained about the difficulty to obtain a quote from State Farm. Customers also didn't like American Family’s lack of follow-up on claims and consumer complaints. Still, they both rank high for financial strength and J.D. Power ratings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
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