The Hartford and Progressive are both well-known companies in the insurance industry. The Hartford was founded in 1810, and Progressive was founded in 1937. Progressive was rated the #9 auto insurer for 2016, and offers extensive discounts and coverage, as well as a great loyalty-rewards program. Meanwhile, The Hartford is ranked #11, and provides excellent additional discounts for AARP members, and has a fantastic claims support service. However, The Hartford lacks 24-hour customer support, and Progressive has received low customer satisfaction ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Progressive
|
The Hartford
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Worst If |
Progressive
|
The Hartford
|
Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
The Hartford
The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:
|
Bundling Coverage Discounts | Progressive | The Hartford |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Progressive | The Hartford |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Progressive | The Hartford |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Progressive | The Hartford |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Progressive | The Hartford |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Progressive | The Hartford |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Progressive Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 79 | 30 |
2015 | 153 | 72 |
2014 | 102 | 69 |
2013 | 34 | 67 |
Progressive Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
Overall Purchase Experience | About average | Among the best |
Policy Offerings | About average | Among the best |
Pricing | About average | Among the best |
Local Agent | About average | Average |
Call Center Representative | Below average | Average |
Insurer Website | About average | Among the best |
Progressive Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
Overall Satisfaction | About average | Above average |
First Notice of Loss | About average | Above average |
Service Interaction | About average | Below average |
Appraisal | About average | Average |
Repair Process | About average | Among the best |
Rental Car Experience | About average | Average |
Settlement | About average | Above average |
Progressive Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
A.M. Best | A+ Superior | A |
Moody's | Aa2 | A2 |
S&P's | AA | A |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
The Hartford
The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. Download the Hartford Smartphone app for iPhone or Android. |
Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |
The Hartford
The Hartford Towing and LaborTowing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car. The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have. Services Covered
Contact Phone NumberFor immediate roadside assistance/claims service, call 1 (800) 322-7789. |