The General and Progressive are two big names in the insurance world. The General was founded in 1963, and Progressive was founded in 1937. Progressive is ranked #9 in top auto insurers for 2016, and offers a wide selection of discounts and a fantastic loyalty rewards program. Meanwhile, The General provides affordable premiums for high-risk drivers, as well as an excellent online quote system. However, The General’s customer service is subpar, and Progressive has a bad habit of not responding to complaints and claims. Still, its financial strength ratings rate superior to those of The General. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Progressive
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The General
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Worst If |
Progressive
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The General
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Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
The General |
Bundling Coverage Discounts | Progressive | The General |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Progressive | The General |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Progressive | The General |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Progressive | The General |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Progressive | The General |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Progressive | The General |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Progressive Auto Insurance | The General Auto Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 79 | 13 |
2015 | 153 | 14 |
2014 | 102 | 3 |
2013 | 34 | 4 |
Progressive Auto Insurance | The General Auto Insurance | |
---|---|---|
Overall Purchase Experience | About average | Above average |
Policy Offerings | About average | Above average |
Pricing | About average | Above average |
Local Agent | About average | Above average |
Call Center Representative | Below average | -- |
Insurer Website | About average | -- |
Progressive Auto Insurance | The General Auto Insurance | |
---|---|---|
Overall Satisfaction | About average | Average |
First Notice of Loss | About average | Average |
Service Interaction | About average | Above average |
Appraisal | About average | Average |
Repair Process | About average | Average |
Rental Car Experience | About average | Above average |
Settlement | About average | Average |
Progressive Auto Insurance | The General Auto Insurance | |
---|---|---|
A.M. Best | A+ Superior | A- |
Moody's | Aa2 | -- |
S&P's | AA | -- |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
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