Progressive and 21st Century are top-rated companies in the insurance industry. Progressive was ranked # 9 auto insurer in 2015. Additionally, Progressive also offers great coverage and good-driving rewards. But they have some of the lowest customer satisfactions scores in the industry.
Whereas, 21st Century has excellent customer service, but has a habit of raising insurance premiums by a lot. Nevertheless, 21st Century and Progressive have excellent financial strength, and good J. D. Power rankings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Progressive
|
21st Century
|
Worst If |
Progressive
|
21st Century
|
Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
21st Century |
Bundling Coverage Discounts | Progressive | 21st Century |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Progressive | 21st Century |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Progressive | 21st Century |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Progressive | 21st Century |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Progressive | 21st Century |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Progressive | 21st Century |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Progressive Auto Insurance | 21st Century Car Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 79 | 4 |
2015 | 153 | 2 |
2014 | 102 | 9 |
2013 | 34 | 3 |
Progressive Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Purchase Experience | About average | Below average |
Policy Offerings | About average | Below average |
Pricing | About average | Below average |
Local Agent | About average | Below average |
Call Center Representative | Below average | Below average |
Insurer Website | About average | Among the best |
Progressive Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Satisfaction | About average | Average |
First Notice of Loss | About average | Below average |
Service Interaction | About average | Average |
Appraisal | About average | Average |
Repair Process | About average | Below average |
Rental Car Experience | About average | Average |
Settlement | About average | Average |
Progressive Auto Insurance | 21st Century Car Insurance | |
---|---|---|
A.M. Best | A+ Superior | A |
Moody's | Aa2 | -- |
S&P's | AA | A+ |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
21st Century
The 21st iPhone appThis mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance. |
Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |
21st Century
21st Roadside AssistanceAs a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost. 21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered. Roadside Services Covered
Contact Phone NumberHotline: 1 (888) 244-6163. |