The General and Nationwide are both big names in the auto insurance world. The General was founded in 1963, and Nationwide was founded in 1925. Nationwide is ranked #2 in top auto insurers for 2016, and is known for having a fast and fair claims process through its unique “On Your Side” claims service. Meanwhile, The General is liked for its low premiums for drivers with imperfect driving records and its handy online quote service. However, The General was quite low customer satisfaction ratings, and Nationwide’s website lacks an online chat feature and other helpful resources. Still, it ranks superior in financial strength to The General. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Nationwide
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The General
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Worst If |
Nationwide
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The General
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Nationwide
Paperless DocumentsNationwide has a unique discount that saves customers money and saves the company (and the planet) paper. Going paperless simply means sending all the bills, or documents you’d otherwise receive in the mail over to e-mail. It’s an easy way to save paper and keep better track of your important insurance documents. Read more about the Paperless Documents discount. |
The General |
Bundling Coverage Discounts | Nationwide | The General |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Nationwide | The General |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Nationwide | The General |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Nationwide | The General |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Nationwide | The General |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Nationwide | The General |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Nationwide Auto Insurance | The General Auto Insurance | |
---|---|---|
2016 | 53 | 13 |
2015 | 112 | 14 |
2014 | 90 | 3 |
2013 | 134 | 4 |
Nationwide Auto Insurance | The General Auto Insurance | |
---|---|---|
Overall Purchase Experience | Average | Above average |
Policy Offerings | Average | Above average |
Pricing | Average | Above average |
Local Agent | Average | Above average |
Call Center Representative | Average | -- |
Insurer Website | Average | -- |
Nationwide Auto Insurance | The General Auto Insurance | |
---|---|---|
Overall Satisfaction | Above average | Average |
First Notice of Loss | Above average | Average |
Service Interaction | Above average | Above average |
Appraisal | Above average | Average |
Repair Process | Above average | Average |
Rental Car Experience | Average | Above average |
Settlement | Average | Average |
Nationwide Auto Insurance | The General Auto Insurance | |
---|---|---|
A.M. Best | A+ | A- |
Moody's | A1 | -- |
S&P's | A+ | -- |
Nationwide
Nationwide Mobile AppThis app allows you to:
Download the Nationwide Mobile App app. Nationwide Mobile Banking AppThis app can be downloaded to your web browser or your mobile phone. The app grants you access to your Nationwide bank accounts. It also lets you stay on top of your insurance related finances. You can deposit checks or pay insurance bills at home or by phone. Click here for more information and to download the Mobile Banking App. |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
Nationwide
Nationwide Roadside AssistanceNationwide Roadside Assistance offers two levels of coverage that apply to everyone on your policy. It doesn't matter who's car you might be in. Nationwide Roadside Assistance BasicServices covered:
Nationwide Roadside Assistance PlusCovers all the services of the basic plan plus:
Contact Phone NumberCall 1 (800) 421-3535. Visit Nationwide's roadside service website here. This service can help if you need a: locksmith, jumpstart, tire fixed, tow, or gas delivered. |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
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