Nationwide and MetLife are a couple of the biggest names in the auto insurance industry. While Nationwide is well known for their fair and fast claims process, MetLife is well known for their outstanding customer service.
One thing to keep in mind though, MetLife lacks a good variety of driver discounts and Nationwide lacks strong online and mobile services. Still, both companies scored a three out of five in J.D. Power rankings,and they both have superior financial strength ratings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Nationwide
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MetLife
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Worst If |
Nationwide
|
MetLife
|
Nationwide
Paperless DocumentsNationwide has a unique discount that saves customers money and saves the company (and the planet) paper. Going paperless simply means sending all the bills, or documents you’d otherwise receive in the mail over to e-mail. It’s an easy way to save paper and keep better track of your important insurance documents. Read more about the Paperless Documents discount. |
MetLife
Deductible Savings BenefitThis discount can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible. 12% Superior Driver DiscountYou can earn up to 12 percent if you and every driver in your home has a great driving records. 20% MetRewards DiscountSave up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you have no claims or violations for five years. |
Bundling Coverage Discounts | Nationwide | MetLife |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Nationwide | MetLife |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Nationwide | MetLife |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Nationwide | MetLife |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Nationwide | MetLife |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Nationwide | MetLife |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Nationwide Auto Insurance | MetLife Car Insurance | |
---|---|---|
2016 | 53 | 181 |
2015 | 112 | 333 |
2014 | 90 | 305 |
2013 | 134 | 323 |
Nationwide Auto Insurance | MetLife Car Insurance | |
---|---|---|
Overall Purchase Experience | Average | Below average |
Policy Offerings | Average | Below average |
Pricing | Average | Below average |
Local Agent | Average | Below average |
Call Center Representative | Average | Below average |
Insurer Website | Average | -- |
Nationwide Auto Insurance | MetLife Car Insurance | |
---|---|---|
Overall Satisfaction | Above average | Below average |
First Notice of Loss | Above average | Below average |
Service Interaction | Above average | Below average |
Appraisal | Above average | Average |
Repair Process | Above average | Below average |
Rental Car Experience | Average | Average |
Settlement | Average | Below average |
Nationwide Auto Insurance | MetLife Car Insurance | |
---|---|---|
A.M. Best | A+ | A+ |
Moody's | A1 | Aa3 |
S&P's | A+ | A+ |
Nationwide
Nationwide Mobile AppThis app allows you to:
Download the Nationwide Mobile App app. Nationwide Mobile Banking AppThis app can be downloaded to your web browser or your mobile phone. The app grants you access to your Nationwide bank accounts. It also lets you stay on top of your insurance related finances. You can deposit checks or pay insurance bills at home or by phone. Click here for more information and to download the Mobile Banking App. |
MetLife
MetLife US AppThis app lets you securely access your account on the go. Use it to: report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area. The the other provides access to vision providers near you. |
Nationwide
Nationwide Roadside AssistanceNationwide Roadside Assistance offers two levels of coverage that apply to everyone on your policy. It doesn't matter who's car you might be in. Nationwide Roadside Assistance BasicServices covered:
Nationwide Roadside Assistance PlusCovers all the services of the basic plan plus:
Contact Phone NumberCall 1 (800) 421-3535. Visit Nationwide's roadside service website here. This service can help if you need a: locksmith, jumpstart, tire fixed, tow, or gas delivered. |
MetLife
Contact Phone NumberFor roadside assistance, call our hotline: 1-800-854-6011. |