Some of the strongest competitors in the auto insurance world are Liberty Mutual and SafeAuto. It’s true that Liberty Mutual has a great car replacement program, but SafeAuto offers customers great customer service.
However, SafeAuto does lack a simple and quick claims process and Liberty Mutual lacks great 24-hour customer service support. Still, both companies offer great competitive insurance rates.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Liberty Mutual
|
Safe Auto
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Worst If |
Liberty Mutual
|
Safe Auto
|
Liberty Mutual
Bundle & SaveWhen you combine policies with Liberty Mutual, you can receive special discounts for bundling and thus save more money. Multi-Car DiscountThe discount does just as it says. For customers who have multiple cars on one policy, Liberty Mutual aims to provide the best value. This helps make managing your auto insurance as stress-free as possible. Exclusive Group SavingsLiberty Mutual has partnerships with more than 14,000 groups. Being a member of any one of them could make you eligible for a discount with the insurance company. |
Safe Auto |
Bundling Coverage Discounts | Liberty Mutual | Safe Auto |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Liberty Mutual | Safe Auto |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Liberty Mutual | Safe Auto |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Liberty Mutual | Safe Auto |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Liberty Mutual | Safe Auto |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Liberty Mutual | Safe Auto |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Liberty Mutual Auto Insurance | SafeAuto Car Insurance | |
---|---|---|
2016 | 160 | 46 |
2015 | 267 | 82 |
2014 | 235 | 105 |
2013 | 187 | 36 |
Liberty Mutual Auto Insurance | SafeAuto Car Insurance | |
---|---|---|
Overall Purchase Experience | Among the best | |
Policy Offerings | Among the best | |
Pricing | Above average | |
Local Agent | Among the best | |
Call Center Representative | Above average | |
Insurer Website | Average |
Liberty Mutual Auto Insurance | SafeAuto Car Insurance | |
---|---|---|
Overall Satisfaction | Average | |
First Notice of Loss | Average | |
Service Interaction | Average | |
Appraisal | Average | |
Repair Process | Average | |
Rental Car Experience | Average | |
Settlement | Average |
Liberty Mutual Auto Insurance | SafeAuto Car Insurance | |
---|---|---|
A.M. Best | A | -- |
Moody's | A2 | -- |
S&P's | A | -- |
Liberty Mutual
Liberty Mutual has a quite a few mobile apps to choose from for managing your car insurance. The Liberty Mutual Mobile App includes all the features and services of the company’s website. You can use it to:
You can also use it to record details of your incident and get your claim process started. The Liberty Mutual CarZen App is mainly geared for Apple devices, and is a powerful tool for car shopping. Use it to research any type of car, see its details with hi-res photos and read thorough reviews. CarZen makes car shopping simple and hassle-free. The Home Gallery App allows you to log all your personal items into one mobile database. You’ll have a complete home inventory you can access in the event of theft or damage to your home. Click here for more information and to download any of the Liberty Mutual mobile apps. |
Safe Auto
The SafeAuto Mobile AppThis app lets you easily manage your insurance policy from your mobile device. With the app, you can:
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Liberty Mutual
Liberty Mutual 24-Hour Roadside AssistanceTowing & Labor coverage on the policy. Collision/comprehensive covers this first but Towing & Labor kicks in if driver doesn’t have collision/comprehensive coverage Roadside Services covered
Contact Phone NumberLiberty Mutual’s Emergency Roadside Assistance is available through its mobile app, or by calling 1 (800) 426-9898. Click here to go to the Liberty Mutual Roadside Assistance website. |
Safe Auto
SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be paid for. This allows you and your car can get back on the road as soon as possible. |