Liberty Mutual and American Family are two of some of the top auto insurance carriers in the nation. Both companies were listed as top auto insurers for 2016. Liberty Mutual was #8 and American Family was #6.
In addition, they each have good financial strength and J.D. Power ratings. Liberty Mutual also won a J.D Power award for having the most satisfying purchase experience for auto insurance customers.
However, Liberty’s customer support is subpar, and American Family seems to have issues responding to complaints or claims. So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
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