The Hartford and GEICO are both top-rated companies in the world of auto insurance. The Hartford was founded in 1810, and GEICO was founded in 1936. GEICO was rated the #1 auto insurer for 2016, and offers excellent customer service and a wide selection of driver discounts. Likewise, The Hartford provides a broad range of discounts, and extended discounts to AARP members; moreover, it has excellent claims management and support. However, The Hartford lacks 24-hour customer support, and GEICO is missing some basic coverage options. Still, both companies have great financial strength ratings and J.D. Power scores. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
GEICO
|
The Hartford
|
Worst If |
GEICO
|
The Hartford
|
GEICO
GEICO offers a number of discounts for auto, truck, and motorcycle insurance. Some of the discounts include:
|
The Hartford
The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:
|
Bundling Coverage Discounts | GEICO | The Hartford |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | GEICO | The Hartford |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | GEICO | The Hartford |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | GEICO | The Hartford |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | GEICO | The Hartford |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | GEICO | The Hartford |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
GEICO Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
2016 | 144 | 30 |
2015 | 283 | 72 |
2014 | 267 | 69 |
2013 | 188 | 67 |
GEICO Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
Overall Purchase Experience | Below average | Among the best |
Policy Offerings | Average | Among the best |
Pricing | Average | Among the best |
Local Agent | Below average | Average |
Call Center Representative | Average | Average |
Insurer Website | Average | Among the best |
GEICO Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
Overall Satisfaction | Average | Above average |
First Notice of Loss | Above average | Above average |
Service Interaction | Below average | Below average |
Appraisal | Average | Average |
Repair Process | Below average | Among the best |
Rental Car Experience | Among the best | Average |
Settlement | Average | Above average |
GEICO Auto Insurance | The Hartford Auto Insurance | |
---|---|---|
A.M. Best | A++ | A |
Moody's | Aa1- | A2 |
S&P's | AA+ | A |
GEICO
The GEICO Mobile Appprovides customers easy access to their insurance policies. Its features include:
|
The Hartford
The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. Download the Hartford Smartphone app for iPhone or Android. |
GEICO
GEICO Roadside Assistance With Emergency Road ServiceGEICO Roadside Assistance With Emergency Road Service is an add-on that provides customer's with cheap towing and basic repairs. The service costs as little as $14 a year, per car and can assist motorists with: Roadside Assistance Services Covered
Roadside Assistance With Emergency Road Service will only fix minor problems like these. However, if your car needs major work, you will be towed to a safe place where repairs can be made. Contact Phone NumberYou can access GEICO’s Emergency Road Service through its mobile app. You can also call (800) 443-7411. Using GEICO's mobile app is a great way to get help fast because of GPS. The GPS locator means GEICO can find you and send help even if you're not sure where you are. |
The Hartford
The Hartford Towing and LaborTowing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car. The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have. Services Covered
Contact Phone NumberFor immediate roadside assistance/claims service, call 1 (800) 322-7789. |