Farmers and 21st Century are two of the most well-known names in the insurance industry. Farmers is liked for their variety of coverage options and discounts. 21st Century is liked more for their customer service.
However, 21st Century lacks affordable premiums, and Farmers lacks 24/7 customer service support. Both companies may have flaws but still both have excellent financial strength ratings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Farmers
|
21st Century
|
Worst If |
Farmers
|
21st Century
|
Farmers
Farmers Inner Circle is an exclusive hub for Farmers customers. It has tips and resources for saving money on insurance and how to keep your rates low. |
21st Century |
Bundling Coverage Discounts | Farmers | 21st Century |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Farmers | 21st Century |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Farmers | 21st Century |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Farmers | 21st Century |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Farmers | 21st Century |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Farmers | 21st Century |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Farmers Auto Insurance | 21st Century Car Insurance | |
---|---|---|
2016 | 167 | 4 |
2015 | 262 | 2 |
2014 | 237 | 9 |
2013 | 300 | 3 |
Farmers Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Purchase Experience | Average | Below average |
Policy Offerings | Average | Below average |
Pricing | Average | Below average |
Local Agent | Average | Below average |
Call Center Representative | -- | Below average |
Insurer Website | Below average | Among the best |
Farmers Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Satisfaction | Average | Average |
First Notice of Loss | Average | Below average |
Service Interaction | Above average | Average |
Appraisal | Average | Average |
Repair Process | Average | Below average |
Rental Car Experience | Average | Average |
Settlement | Average | Average |
Farmers Auto Insurance | 21st Century Car Insurance | |
---|---|---|
A.M. Best | A | A |
Moody's | Aa3 | -- |
S&P's | A+ | A+ |
Farmers
Farmers Insurance Mobile Apphelps customers manage their insurance on the go. You can instantly view ID cards, connect with your agent, and pay your monthly premiums in one place. The app also lets you:
|
21st Century
The 21st iPhone appThis mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance. |
Farmers
Farmers Towing & Roadside AssistanceCovers roadside services up to $150 Services covered:
Farmers Towing & Roadside Assistance works with over 20,000 road services shops. If you use a service that's out of Farmers network, you'll have to file a claim for up to $150. Farmers’ Roadside Emergency Safety Contact NumberCall 1 (800) 435 -7764 or click here for help with assistance with roadside issues. This service help you with an emergency tow, jump start, flat tire, lockout assistance, winching, and ambulance services. |
21st Century
21st Roadside AssistanceAs a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost. 21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered. Roadside Services Covered
Contact Phone NumberHotline: 1 (888) 244-6163. |