Erie and Travelers are both top companies in the auto insurance industry. Erie was founded in 1925, and Travelers was founded much earlier, in 1864. Erie has one of the highest customer satisfaction ratings in the auto insurance industry, with a J.D. Power award to show for it, and Travelers is rated the 33 auto insurer for 2016. Travelers also offers excellent GAP coverage and flexible payment plans. Both companies have comparably strong financial strength and J.D. Power ratings. However, Travelers’ website could use some improvements on product details and online features, while Erie’s premiums could be a bit more affordable. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
If you are a low-mileage driver, you can save money on your auto insurance policy with IntelliDrive. Once you sign up, you receive a small device that you plug in under your car’s dashboard. For about 60 to 90 days, you drive with the IntelliDrive device, and then return it to Travelers. From there, the company assesses your mileage discounts and gives you any rewards you are eligible for receiving.
Owning a hybrid or electric car helps save energy and help the environment. If you drive one of these vehicles, you can save up to 10 percent on your auto insurance with Travelers. It’s how the company rewards customers who decide to have a positive impact on the environment by owning one.
Comparing quotes is the best way to get your lowest rates from top insurers like Erie and Travelers. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | Erie | Travelers |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | Erie | Travelers |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | Erie | Travelers |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | Erie | Travelers |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | Erie | Travelers |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | Erie | Travelers |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| Erie Auto Insurance | Travelers Auto Insurance | |
|---|---|---|
| 2016 | 43 | 34 |
| 2015 | 40 | 46 |
| 2014 | 35 | 29 |
| 2013 | 19 | 165 |
| Erie Auto Insurance | Travelers Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Among the best | Above average |
| Policy Offerings | Above average | Average |
| Pricing | Among the best | Above average |
| Local Agent | Above average | Average |
| Call Center Representative | -- | Above average |
| Insurer Website | -- | -- |
| Erie Auto Insurance | Travelers Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Average | Average |
| First Notice of Loss | Average | Average |
| Service Interaction | Above average | Average |
| Appraisal | Average | Average |
| Repair Process | Among the best | Average |
| Rental Car Experience | Average | Below average |
| Settlement | Average | Average |
| Erie Auto Insurance | Travelers Auto Insurance | |
|---|---|---|
| A.M. Best | A+ | A++ |
| Moody's | -- | Aa2 |
| S&P's | A | AA |
|
Erie
eSSENTIAL Accessibility App. This free app helps you navigate Erie’s website from your mobile device. It’s geared for those with physical disabilities who have trouble using a mouse. The app has keyboard and mouse replacement options and aims to aid the disabled. |
Travelers
Travelers Mobile is the insurance company’s basic website consolidated onto a mobile-friendly platform. Access right from your mobile phone your insurance policy details, information on current claims you’ve filed, and pay your insurance premiums. You can download the Travelers Mobile app here. |
Erie
Erie Emergency Road ServiceEmergency Road Service coverage is offered as part of your current car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero. Service Covered
Contact Phone NumberErie Emergency Road Service Hotline: (800) 367-3743 |
Travelers
Travelers Roadside AssistanceTravelers Roadside Assistance if offered at two levels of coverage ranging from basic to premium. Basic Roadside AssistanceServices covered
Premier Roadside AssistanceCovers all services in the basic package and:
If you're stranded and need a rental car Travelers will reimburse you for $200 a day. But only if you break down over 100 miles from home.
Up to $500 limit for items damaged or stolen in the breakdown or incident. Contact Phone NumberTravelers’ Roadside Assistance is available by calling 1 (877) 252-4633. Its website is here. |