Erie and The General are two of the biggest names in the auto insurance industry. Erie was founded in 1925, while The General wasn’t founded until 1963. Though it’s newer, The General is well liked because it offers affordable insurance rates to drivers with less than perfect driving record, while Erie is well liked for their impeccable customer service. However, Erie tends to prolong the claims process and The General doesn’t offer an accident forgiveness program or a wide variety of auto insurance discounts. Still, both Erie and The General have helpful mobile apps to help customers out, and both companies have A+ ratings from the Better Business Bureau. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Comparing quotes is the best way to get your lowest rates from top insurers like Erie and The General. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | Erie | The General |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | Erie | The General |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | Erie | The General |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | Erie | The General |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | Erie | The General |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | Erie | The General |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| Erie Auto Insurance | The General Auto Insurance | |
|---|---|---|
| 2016 | 43 | 13 |
| 2015 | 40 | 14 |
| 2014 | 35 | 3 |
| 2013 | 19 | 4 |
| Erie Auto Insurance | The General Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Among the best | Above average |
| Policy Offerings | Above average | Above average |
| Pricing | Among the best | Above average |
| Local Agent | Above average | Above average |
| Call Center Representative | -- | -- |
| Insurer Website | -- | -- |
| Erie Auto Insurance | The General Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Average | Average |
| First Notice of Loss | Average | Average |
| Service Interaction | Above average | Above average |
| Appraisal | Average | Average |
| Repair Process | Among the best | Average |
| Rental Car Experience | Average | Above average |
| Settlement | Average | Average |
| Erie Auto Insurance | The General Auto Insurance | |
|---|---|---|
| A.M. Best | A+ | A- |
| Moody's | -- | -- |
| S&P's | A | -- |
|
Erie
eSSENTIAL Accessibility App. This free app helps you navigate Erie’s website from your mobile device. It’s geared for those with physical disabilities who have trouble using a mouse. The app has keyboard and mouse replacement options and aims to aid the disabled. |
The General
The General Mobile AppThis app grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote. |
Erie
Erie Emergency Road ServiceEmergency Road Service coverage is offered as part of your current car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero. Service Covered
Contact Phone NumberErie Emergency Road Service Hotline: (800) 367-3743 |
The General
The General 24/7 Roadside AssistanceThe General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month. Services Covered
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