Erie and Progressive are two big names in the world of auto insurance. Erie was founded in 1925, and Progressive was founded in 1937. While Progressive offers a wide range of driver discounts and online tools, Erie has one of the top customer-service ratings in the auto insurance industry. Both companies have comparably strong financial strength and J.D. Power ratings. However, Progressive’s customer satisfaction scores are subpar, and Erie’s insurance rates are not as affordable as those of other companies. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Erie
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Progressive
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Worst If |
Erie
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Progressive
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Erie
Other Discounts:
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Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
Bundling Coverage Discounts | Erie | Progressive |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Erie | Progressive |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Erie | Progressive |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Erie | Progressive |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Erie | Progressive |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Erie | Progressive |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Erie Auto Insurance | Progressive Auto Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 43 | 79 |
2015 | 40 | 153 |
2014 | 35 | 102 |
2013 | 19 | 34 |
Erie Auto Insurance | Progressive Auto Insurance | |
---|---|---|
Overall Purchase Experience | Among the best | About average |
Policy Offerings | Above average | About average |
Pricing | Among the best | About average |
Local Agent | Above average | About average |
Call Center Representative | -- | Below average |
Insurer Website | -- | About average |
Erie Auto Insurance | Progressive Auto Insurance | |
---|---|---|
Overall Satisfaction | Average | About average |
First Notice of Loss | Average | About average |
Service Interaction | Above average | About average |
Appraisal | Average | About average |
Repair Process | Among the best | About average |
Rental Car Experience | Average | About average |
Settlement | Average | About average |
Erie Auto Insurance | Progressive Auto Insurance | |
---|---|---|
A.M. Best | A+ | A+ Superior |
Moody's | -- | Aa2 |
S&P's | A | AA |
Erie
eSSENTIAL Accessibility App. This free app helps you navigate Erie’s website from your mobile device. It’s geared for those with physical disabilities who have trouble using a mouse. The app has keyboard and mouse replacement options and aims to aid the disabled. |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
Erie
Erie Emergency Road ServiceEmergency Road Service coverage is offered as part of your current car insurance policy. Road Service covers labor costs thru their nationwide roadside assistance partner Agero. Service Covered
Contact Phone NumberErie Emergency Road Service Hotline: (800) 367-3743 |
Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |