Erie and American Family are two big names in the world of insurance. Erie was founded in 1925, followed by American Family in 1927. While Erie is liked for its excellent customer service, American Family is also liked for its additional coverage options and award-winning Teen Safe Driver program. Additionally, Erie received a J.D. Power award in 2016 for best customer satisfaction in the insurance industry, and American Family ranked #6 for top auto insurers of 2016. However, Erie’s premiums are a bit high, and American Family’s lack of follow-up and failure to resolve claims hurt its ratings. Still, both companies have good financial strength and J.D. Power ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
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