Compare Country Financial vs. 21st Century Insurance

Get affordable car insurance quotes from top companies like Country Financial and 21st Century

21st Century and Country Financial are both well-known names in the auto insurance world. 21st Century was founded in 1958, and Country Financial was founded in 1925. Country Financial is great because it offers an array of discounts and has a simple online platform. Additionally, it has the lowest auto complaint ratio for the Illinois Department of Insurance.

Meanwhile, 21st Century provides excellent customer service and affordable rates. However, 21st is known to raise people’s premiums, and Country Financial’s online quote system is quite limited.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Country Financial 21st Century
Best If Country Financial
  • You want good discounts and a simple online platform
21st Century
  • You want good customer service
Worst If Country Financial
  • You want an extensive online quote system--Country Financial’s is quite limited
21st Century
  • You want affordable premiums; 21st Century has been known for increasing people’s premiums by large amounts

Compare Insurance Prices

Comparing quotes is the best way to get your lowest rates from top insurers like Country Financial and 21st Century. QuoteWizard is an independent company that helps you find your right policy at your best rate.

Standard Car Insurance Discounts

Bundling Coverage Discounts Country Financial 21st Century
Multi-Car check check
Home and Car check check
Car and Life check check
Vehicle Type and Safety Features Country Financial 21st Century
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake check
Anti-Theft check check
Passive Restraint check
New Car check
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Country Financial 21st Century
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course check check
Student, Professional, and Club Memberships Country Financial 21st Century
Affinity Group check
College Graduate check
Good Student check check
Resident Student
Organization or Club Membership
Farm Bureau Member
Military check
Special Circumstances Country Financial 21st Century
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Country Financial 21st Century
Paid in Full check
Advance Renewal check
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Country Financial Auto Insurance 21st Century Car Insurance
2016 4 4
2015 2 2
2014 2 9
2013 4 3

U.S. Auto Insurance Shopping Study (2016)

Country Financial Auto Insurance 21st Century Car Insurance
Overall Purchase Experience Below average
Policy Offerings Below average
Pricing Below average
Local Agent Below average
Call Center Representative Below average
Insurer Website Among the best

U.S. Auto Insurance Claims Satisfaction Study (2015)

Country Financial Auto Insurance 21st Century Car Insurance
Overall Satisfaction Average Average
First Notice of Loss Average Below average
Service Interaction Above average Average
Appraisal Average Average
Repair Process Average Below average
Rental Car Experience Average Average
Settlement Below average Average

Financial Strength Ratings

Country Financial Auto Insurance 21st Century Car Insurance
A.M. Best A+ A
Moody's -- --
S&P's -- A+

Mobile Apps

Country Financial 21st Century
Country Financial

Snap N Send by Country Financial

Snap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. Download the Snap N Send app here.

21st Century

The 21st  iPhone app

This mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance.

Download the 21st  iPhone app here.

Roadside Assistance

Country Financial 21st Century
Country Financial


COUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery.

Services Covered

  • Towing
  • Locksmith
  • Gas deliver

Contact Phone Number

For towing or other roadside services, you can call 866-COUNTRY (866-268-6879) 24 hours a day, 7 days a week.

21st Century

21st Roadside Assistance

As a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost.

21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered.

Roadside Services Covered

  • Towing
  • Jump start
  • Flat tire change
  • Gas delivery
  • Locksmith services

Contact Phone Number

Hotline: 1 (888) 244-6163.