Amica Mutual and Travelers are two top-rated companies in the world of auto insurance. Amica was founded in 1907, and Travelers was founded in 1864. While Amica has an impressive 5 out of 5 stars from J.D. Power, as well as an excellent claims management service, Travelers is ranked #3 in top ten auto insurers for 2016, and offers excellent GAP coverage and flexible payment plans.
However, Amica is known to drop clients from their policies without notice, and Travelers doesn’t have the best customer service or strong online tools. Still, both companies have superior financial strength ratings.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Amica Mutual
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Travelers
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Worst If |
Amica Mutual
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Travelers
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Amica Mutual
Legacy Discount.For drivers under 30 who have been with Amica under a family member’s insurance policy. Anti-Theft Devices Discount.This discount is given to customers who install anti-theft devices. For example, an alarm system, active or passive alarms, or vehicle recovery/tracking systems. Electronic Stability Control Discount.For cars with four-wheel electronic stability control system. Platinum Choice Auto.Another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can get multiple levels of security for your car all in one package. Some of the benefits of Platinum include being able to customize your package policy with single coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage. |
Travelers
Travelers IntelliDrive ProgramIf you are a low-mileage driver, you can save money on your auto insurance policy with IntelliDrive. Once you sign up, you receive a small device that you plug in under your car’s dashboard. For about 60 to 90 days, you drive with the IntelliDrive device, and then return it to Travelers. From there, the company assesses your mileage discounts and gives you any rewards you are eligible for receiving. Hybrid/Electric Vehicle DiscountOwning a hybrid or electric car helps save energy and help the environment. If you drive one of these vehicles, you can save up to 10 percent on your auto insurance with Travelers. It’s how the company rewards customers who decide to have a positive impact on the environment by owning one. |
Bundling Coverage Discounts | Amica Mutual | Travelers |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Amica Mutual | Travelers |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Amica Mutual | Travelers |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Amica Mutual | Travelers |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Amica Mutual | Travelers |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Amica Mutual | Travelers |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Amica Mutual Auto Insurance | Travelers Auto Insurance | |
---|---|---|
2016 | 29 | 34 |
2015 | 59 | 46 |
2014 | 66 | 29 |
2013 | 61 | 165 |
Amica Mutual Auto Insurance | Travelers Auto Insurance | |
---|---|---|
Overall Purchase Experience | Above average | Above average |
Policy Offerings | Above average | Average |
Pricing | Average | Above average |
Local Agent | Average | Average |
Call Center Representative | Among the best | Above average |
Insurer Website | -- | -- |
Amica Mutual Auto Insurance | Travelers Auto Insurance | |
---|---|---|
Overall Satisfaction | Among the best | Average |
First Notice of Loss | Among the best | Average |
Service Interaction | Average | Average |
Appraisal | Among the best | Average |
Repair Process | Average | Average |
Rental Car Experience | Below average | Below average |
Settlement | Among the best | Average |
Amica Mutual Auto Insurance | Travelers Auto Insurance | |
---|---|---|
A.M. Best | A++ | A++ |
Moody's | -- | Aa2 |
S&P's | A | AA |
Amica Mutual
Amica Mobile. This app helps you access the company’s website from your mobile device. Use it to make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile app here. |
Travelers
Travelers Mobile is the insurance company’s basic website consolidated onto a mobile-friendly platform. Access right from your mobile phone your insurance policy details, information on current claims you’ve filed, and pay your insurance premiums. You can download the Travelers Mobile app here. |
Amica Mutual
Amica Roadside AssistanceRoadside Assistance is part of Amica's Towing and Labor coverage add-on to your current auto policy. Even without Towing and Labor coverage, Amica roadside assistance can still help you get service to your car. Roadside Services Covered
Contact Phone NumberCall 866-286-9968 to receive help on the road right away. |
Travelers
Travelers Roadside AssistanceTravelers Roadside Assistance if offered at two levels of coverage ranging from basic to premium. Basic Roadside AssistanceServices covered
Premier Roadside AssistanceCovers all services in the basic package and:
If you're stranded and need a rental car Travelers will reimburse you for $200 a day. But only if you break down over 100 miles from home.
Up to $500 limit for items damaged or stolen in the breakdown or incident. Contact Phone NumberTravelers’ Roadside Assistance is available by calling 1 (877) 252-4633. Its website is here. |