Amica Mutual and Progressive are two of the some of the biggest names in the auto insurance industry. Amica was founded in 1907, and Progressive was founded in 1937. While Amica has excellent follow-up and smooth claims management services, Progressive offers a wide range of driver discounts and rewards for its customers. Though Progressive was ranked the #9 insurer for 2016 on a top-ten list, Amica’s financial strength and J.D. Power ratings stand superior.
However, Amica sometimes has faulty customer service, and a habit of dropping clients from its coverage, while Progressive suffers from low customer-satisfaction scores and often solicits its clients.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Amica Mutual
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Progressive
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Worst If |
Amica Mutual
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Progressive
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Amica Mutual
Legacy Discount.For drivers under 30 who have been with Amica under a family member’s insurance policy. Anti-Theft Devices Discount.This discount is given to customers who install anti-theft devices. For example, an alarm system, active or passive alarms, or vehicle recovery/tracking systems. Electronic Stability Control Discount.For cars with four-wheel electronic stability control system. Platinum Choice Auto.Another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can get multiple levels of security for your car all in one package. Some of the benefits of Platinum include being able to customize your package policy with single coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage. |
Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
Bundling Coverage Discounts | Amica Mutual | Progressive |
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Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Amica Mutual | Progressive |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Amica Mutual | Progressive |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Amica Mutual | Progressive |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Amica Mutual | Progressive |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Amica Mutual | Progressive |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Amica Mutual Auto Insurance | Progressive Auto Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 29 | 79 |
2015 | 59 | 153 |
2014 | 66 | 102 |
2013 | 61 | 34 |
Amica Mutual Auto Insurance | Progressive Auto Insurance | |
---|---|---|
Overall Purchase Experience | Above average | About average |
Policy Offerings | Above average | About average |
Pricing | Average | About average |
Local Agent | Average | About average |
Call Center Representative | Among the best | Below average |
Insurer Website | -- | About average |
Amica Mutual Auto Insurance | Progressive Auto Insurance | |
---|---|---|
Overall Satisfaction | Among the best | About average |
First Notice of Loss | Among the best | About average |
Service Interaction | Average | About average |
Appraisal | Among the best | About average |
Repair Process | Average | About average |
Rental Car Experience | Below average | About average |
Settlement | Among the best | About average |
Amica Mutual Auto Insurance | Progressive Auto Insurance | |
---|---|---|
A.M. Best | A++ | A+ Superior |
Moody's | -- | Aa2 |
S&P's | A | AA |
Amica Mutual
Amica Mobile. This app helps you access the company’s website from your mobile device. Use it to make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile app here. |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
Amica Mutual
Amica Roadside AssistanceRoadside Assistance is part of Amica's Towing and Labor coverage add-on to your current auto policy. Even without Towing and Labor coverage, Amica roadside assistance can still help you get service to your car. Roadside Services Covered
Contact Phone NumberCall 866-286-9968 to receive help on the road right away. |
Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |