Amica Mutual and MetLife are two of the biggest names in the insurance industry. MetLife was founded in 1863, and over 40 years later, Amica Mutual was founded in 1907. Amica Mutual is best known for straightforward claims process, while MetLife is best known for helpful and knowledgeable representatives.
However, MetLife lacks a smooth follow-through process and Amica Mutual lacks capable customer service. Still, both of these companies have excellent J.D. Power rankings and superior financial strength ratings.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Amica Mutual
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MetLife
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Worst If |
Amica Mutual
|
MetLife
|
Amica Mutual
Legacy Discount.For drivers under 30 who have been with Amica under a family member’s insurance policy. Anti-Theft Devices Discount.This discount is given to customers who install anti-theft devices. For example, an alarm system, active or passive alarms, or vehicle recovery/tracking systems. Electronic Stability Control Discount.For cars with four-wheel electronic stability control system. Platinum Choice Auto.Another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can get multiple levels of security for your car all in one package. Some of the benefits of Platinum include being able to customize your package policy with single coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage. |
MetLife
Deductible Savings BenefitThis discount can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible. 12% Superior Driver DiscountYou can earn up to 12 percent if you and every driver in your home has a great driving records. 20% MetRewards DiscountSave up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you have no claims or violations for five years. |
Bundling Coverage Discounts | Amica Mutual | MetLife |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Amica Mutual | MetLife |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Amica Mutual | MetLife |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Amica Mutual | MetLife |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Amica Mutual | MetLife |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Amica Mutual | MetLife |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Amica Mutual Auto Insurance | MetLife Car Insurance | |
---|---|---|
2016 | 29 | 181 |
2015 | 59 | 333 |
2014 | 66 | 305 |
2013 | 61 | 323 |
Amica Mutual Auto Insurance | MetLife Car Insurance | |
---|---|---|
Overall Purchase Experience | Above average | Below average |
Policy Offerings | Above average | Below average |
Pricing | Average | Below average |
Local Agent | Average | Below average |
Call Center Representative | Among the best | Below average |
Insurer Website | -- | -- |
Amica Mutual Auto Insurance | MetLife Car Insurance | |
---|---|---|
Overall Satisfaction | Among the best | Below average |
First Notice of Loss | Among the best | Below average |
Service Interaction | Average | Below average |
Appraisal | Among the best | Average |
Repair Process | Average | Below average |
Rental Car Experience | Below average | Average |
Settlement | Among the best | Below average |
Amica Mutual Auto Insurance | MetLife Car Insurance | |
---|---|---|
A.M. Best | A++ | A+ |
Moody's | -- | Aa3 |
S&P's | A | A+ |
Amica Mutual
Amica Mobile. This app helps you access the company’s website from your mobile device. Use it to make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile app here. |
MetLife
MetLife US AppThis app lets you securely access your account on the go. Use it to: report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area. The the other provides access to vision providers near you. |
Amica Mutual
Amica Roadside AssistanceRoadside Assistance is part of Amica's Towing and Labor coverage add-on to your current auto policy. Even without Towing and Labor coverage, Amica roadside assistance can still help you get service to your car. Roadside Services Covered
Contact Phone NumberCall 866-286-9968 to receive help on the road right away. |
MetLife
Contact Phone NumberFor roadside assistance, call our hotline: 1-800-854-6011. |