Amica Mutual and Mercury are two well-known competitors in the world of insurance. Amica Mutual was founded in 1907, and Mercury wasn’t founded until 1962. Amica Mutual offers customers a straightforward claims process, while Mercury offers customers a wide variety of discounts.
However, Mercury could simplify their sign-up process and Amica Mutual could improve their customer service. Still, both companies have superior financial strength ratings.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Amica Mutual
|
Mercury
|
Worst If |
Amica Mutual
|
Mercury
|
Amica Mutual
Legacy Discount.For drivers under 30 who have been with Amica under a family member’s insurance policy. Anti-Theft Devices Discount.This discount is given to customers who install anti-theft devices. For example, an alarm system, active or passive alarms, or vehicle recovery/tracking systems. Electronic Stability Control Discount.For cars with four-wheel electronic stability control system. Platinum Choice Auto.Another service offered by Amica that’s a bit more exclusive from the other discounts. With Platinum Choice, you can get multiple levels of security for your car all in one package. Some of the benefits of Platinum include being able to customize your package policy with single coverage policies. These policies include Accident Forgiveness, Full Glass Coverage, Identity Fraud Monitoring, and Prestige Rental Coverage. |
Mercury |
Bundling Coverage Discounts | Amica Mutual | Mercury |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Amica Mutual | Mercury |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Amica Mutual | Mercury |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Amica Mutual | Mercury |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Amica Mutual | Mercury |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Amica Mutual | Mercury |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Amica Mutual Auto Insurance | Mercury Car Insurance | |
---|---|---|
2016 | 29 | 71 |
2015 | 59 | 92 |
2014 | 66 | 105 |
2013 | 61 | 83 |
Amica Mutual Auto Insurance | Mercury Car Insurance | |
---|---|---|
Overall Purchase Experience | Above average | Above average |
Policy Offerings | Above average | Above average |
Pricing | Average | Above average |
Local Agent | Average | Average |
Call Center Representative | Among the best | Average |
Insurer Website | -- | -- |
Amica Mutual Auto Insurance | Mercury Car Insurance | |
---|---|---|
Overall Satisfaction | Among the best | Average |
First Notice of Loss | Among the best | Average |
Service Interaction | Average | Average |
Appraisal | Among the best | Below average |
Repair Process | Average | Below average |
Rental Car Experience | Below average | Average |
Settlement | Among the best | Average |
Amica Mutual Auto Insurance | Mercury Car Insurance | |
---|---|---|
A.M. Best | A++ | A+ |
Moody's | -- | -- |
S&P's | A | -- |
Amica Mutual
Amica Mobile. This app helps you access the company’s website from your mobile device. Use it to make payments, file and track claims, view and save insurance ID cards, and get quotes. You can download Amica Mobile app here. |
Mercury
Mercury PortalThis app lets you manage your auto insurance policies from your mobile device. You can: pay your auto bills, view your policy information, contact your agent, and request policy changes. You can even view your policy claims and payment history. |
Amica Mutual
Amica Roadside AssistanceRoadside Assistance is part of Amica's Towing and Labor coverage add-on to your current auto policy. Even without Towing and Labor coverage, Amica roadside assistance can still help you get service to your car. Roadside Services Covered
Contact Phone NumberCall 866-286-9968 to receive help on the road right away. |
Mercury
Mercury Mechanical Breakdown ProtectionMechanical Breakdown Protection essentially works as an extended warranty on your car. It covers the cost of repair when it breads down. While not exactly a roadside assistance program it covers that and more. Roadside Services Covered
Contact Phone NumberCall the hotline (800) 503-3724. |