The General and American Family are both well-known companies in the insurance industry. The General was founded in 1963, and American Family was founded in 1927. The General is known and liked for offering high-risk drivers affordable premiums, while American Family is liked for its various additional policy and coverage options. However, American Family lacks consistent follow-up with claims and complaints, and The General was quite poor customer satisfaction ratings as well as limited discounts. Still, both companies have excellent financial strength ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
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