Comparing quotes is the best way to get your lowest rates from top insurers like American Family and MetLife. QuoteWizard is an independent company that helps you find your right policy at your best rate.
MetLife and American Family are two big names in the world of auto insurance. MetLife was founded in 1863, and American Family was founded in 1927. While American Family provides customers with a variety of discounts and coverage options, MetLife provides customers with helpful, and knowledgeable representatives.
However, both companies have a habit of cancelling policies without notice. Still, MetLife and American family have outstanding J.D. Power rankings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
| Best If |
American Family
|
MetLife
|
| Worst If |
American Family
|
MetLife
|
American Family
Teen Safe Driver ProgramAmerican Family's home website says its Teen Safe Driver program is proven to reduce risky driving behavior by more than 70%. It encourages parents to talk to their teens about how to practice safe driving. It also allows parents to see risky driving behaviors in order to correct them. Using in-car technology, you can record driving behaviors and receive feedback from professional driving coaches. It's a great incentive to drive more safely, especially for new and young drivers. Business Car InsuranceBusiness car insurance covers the car owner and his employees if/when his business is on the move. Classic Car InsuranceThis special policy allows classic car owners provides coverage that aligns with the car's value. American Family helps create a personalized policy that gives these cars the protection they need. |
MetLife
Deductible Savings BenefitThis discount can save you $50 for every year you don’t file an insurance claim. If you have a covered loss, you can also earn up to $250 and use that towards your insurance deductible. 12% Superior Driver DiscountYou can earn up to 12 percent if you and every driver in your home has a great driving records. 20% MetRewards DiscountSave up to 20 percent through the MetRewards program. You’re eligible for the 20 percent option if you have no claims or violations for five years. |
| Bundling Coverage Discounts | American Family | MetLife |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | American Family | MetLife |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | American Family | MetLife |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | American Family | MetLife |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | American Family | MetLife |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | American Family | MetLife |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| American Family Auto Insurance | MetLife Car Insurance | |
|---|---|---|
| 2016 | 33 | 181 |
| 2015 | 32 | 333 |
| 2014 | 18 | 305 |
| 2013 | 9 | 323 |
| American Family Auto Insurance | MetLife Car Insurance | |
|---|---|---|
| Overall Purchase Experience | Above average | Below average |
| Policy Offerings | Above average | Below average |
| Pricing | Above average | Below average |
| Local Agent | Above average | Below average |
| Call Center Representative | -- | Below average |
| Insurer Website | -- | -- |
| American Family Auto Insurance | MetLife Car Insurance | |
|---|---|---|
| Overall Satisfaction | Average | Below average |
| First Notice of Loss | Average | Below average |
| Service Interaction | Above average | Below average |
| Appraisal | Average | Average |
| Repair Process | Average | Below average |
| Rental Car Experience | Above average | Average |
| Settlement | Average | Below average |
| American Family Auto Insurance | MetLife Car Insurance | |
|---|---|---|
| A.M. Best | A- | A+ |
| Moody's | -- | Aa3 |
| S&P's | A | A+ |
American Family
My AmfamAmerican Family Insurance’s main mobile app. It offers all the basics of the company’s website on your mobile device. So interacting with your insurance company or agent is just one touch away. Use it to contact or search for nearby agents, file or view an auto claim, and make insurance payments. The My Amfam app is downloadable for iPhone or Android here. DreamVaultThis app lets you store and keep an inventory of personal items securely to the cloud. You can even upload pictures and write descriptions of your items. If you need to file a claim, all your information on your belongings is right there in your hands. Download the DreamVault app here. |
MetLife
MetLife US AppThis app lets you securely access your account on the go. Use it to: report auto accidents, pay premiums, and submit any insurance claims you may have. The app has two unique features: one lets you find a dentist in your area. The the other provides access to vision providers near you. |
American Family
American Family Emergency Roadside ServiceService's include. mechanical labor at the site of breakdown, towing, delivery of gas, tire changing, jump starts, and battery charges. You can also get locksmith services if you’re locked out. Add this to your existing auto policy for help when your can is broken down. "Sign and Drive direct billing helps cover payments upfront. Roadside Services covered
Contact Phone NumberCall 1 (800) MYAMFAM (1-800-692-6326) |
MetLife
Contact Phone NumberFor roadside assistance, call our hotline: 1-800-854-6011. |