Comparing quotes is the best way to get your lowest rates from top insurers like American Family and 21st Century. QuoteWizard is an independent company that helps you find your right policy at your best rate.
Two of the biggest names in the auto insurance world are 21st Century and American Family. American Family was founded in 1927 and 21st Century was founded in 195. Both companies have their strengths and weaknesses. For instance, American Family has a lot of great discounts and coverage options, but has a habit of cancelling policies without notice. Whereas, 21st Century has excellent customer service, but is known for increasing premiums by alarming amounts. Still, both companies have excellent financial strength ratings. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
| Best If |
American Family
|
21st Century
|
| Worst If |
American Family
|
21st Century
|
American Family
Teen Safe Driver ProgramAmerican Family's home website says its Teen Safe Driver program is proven to reduce risky driving behavior by more than 70%. It encourages parents to talk to their teens about how to practice safe driving. It also allows parents to see risky driving behaviors in order to correct them. Using in-car technology, you can record driving behaviors and receive feedback from professional driving coaches. It's a great incentive to drive more safely, especially for new and young drivers. Business Car InsuranceBusiness car insurance covers the car owner and his employees if/when his business is on the move. Classic Car InsuranceThis special policy allows classic car owners provides coverage that aligns with the car's value. American Family helps create a personalized policy that gives these cars the protection they need. |
21st Century |
| Bundling Coverage Discounts | American Family | 21st Century |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | American Family | 21st Century |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | American Family | 21st Century |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | American Family | 21st Century |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | American Family | 21st Century |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | American Family | 21st Century |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| American Family Auto Insurance | 21st Century Car Insurance | |
|---|---|---|
| 2016 | 33 | 4 |
| 2015 | 32 | 2 |
| 2014 | 18 | 9 |
| 2013 | 9 | 3 |
| American Family Auto Insurance | 21st Century Car Insurance | |
|---|---|---|
| Overall Purchase Experience | Above average | Below average |
| Policy Offerings | Above average | Below average |
| Pricing | Above average | Below average |
| Local Agent | Above average | Below average |
| Call Center Representative | -- | Below average |
| Insurer Website | -- | Among the best |
| American Family Auto Insurance | 21st Century Car Insurance | |
|---|---|---|
| Overall Satisfaction | Average | Average |
| First Notice of Loss | Average | Below average |
| Service Interaction | Above average | Average |
| Appraisal | Average | Average |
| Repair Process | Average | Below average |
| Rental Car Experience | Above average | Average |
| Settlement | Average | Average |
| American Family Auto Insurance | 21st Century Car Insurance | |
|---|---|---|
| A.M. Best | A- | A |
| Moody's | -- | -- |
| S&P's | A | A+ |
American Family
My AmfamAmerican Family Insurance’s main mobile app. It offers all the basics of the company’s website on your mobile device. So interacting with your insurance company or agent is just one touch away. Use it to contact or search for nearby agents, file or view an auto claim, and make insurance payments. The My Amfam app is downloadable for iPhone or Android here. DreamVaultThis app lets you store and keep an inventory of personal items securely to the cloud. You can even upload pictures and write descriptions of your items. If you need to file a claim, all your information on your belongings is right there in your hands. Download the DreamVault app here. |
21st Century
The 21st iPhone appThis mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance. |
American Family
American Family Emergency Roadside ServiceService's include. mechanical labor at the site of breakdown, towing, delivery of gas, tire changing, jump starts, and battery charges. You can also get locksmith services if you’re locked out. Add this to your existing auto policy for help when your can is broken down. "Sign and Drive direct billing helps cover payments upfront. Roadside Services covered
Contact Phone NumberCall 1 (800) MYAMFAM (1-800-692-6326) |
21st Century
21st Roadside AssistanceAs a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost. 21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered. Roadside Services Covered
Contact Phone NumberHotline: 1 (888) 244-6163. |