Allstate and Infinity are two big providers of auto insurance in the U.S. Allstate has a wide selection of auto discounts, including additional discounts for utility and farm vehicles. Allstate is ranked higher for financial strength and J.D. Power ratings. But its roadside assistance program can only be used with prior coverage or a pay-per use option. Infinity’s roadside program covers up to 5 incidents per year. Infinity is a good company if you’re a high-risk driver with an imperfect driving record. However, it has low customer satisfaction reviews.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Allstate
|
Infinity
|
Worst If |
Allstate
|
Infinity
|
Allstate |
Infinity
Infinity Auto Discounts
|
Bundling Coverage Discounts | Allstate | Infinity |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Allstate | Infinity |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Allstate | Infinity |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Allstate | Infinity |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Allstate | Infinity |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Allstate | Infinity |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Allstate Auto Insurance | Infinity Auto Insurance | |
---|---|---|
2016 | 322 | 85 |
2015 | 460 | 226 |
2014 | 569 | 124 |
2013 | 530 | 89 |
Allstate Auto Insurance | Infinity Auto Insurance | |
---|---|---|
Overall Purchase Experience | Below average | |
Policy Offerings | Average | |
Pricing | Below average | |
Local Agent | Average | |
Call Center Representative | Below average | |
Insurer Website | Average |
Allstate Auto Insurance | Infinity Auto Insurance | |
---|---|---|
Overall Satisfaction | Average | |
First Notice of Loss | Average | |
Service Interaction | Average | |
Appraisal | Above average | |
Repair Process | Below average | |
Rental Car Experience | Above average | |
Settlement | Average |
Allstate Auto Insurance | Infinity Auto Insurance | |
---|---|---|
A.M. Best | A+ | A |
Moody's | Aa3 | A2 |
S&P's | AA- | A |
Allstate
Allstate Mobile has all the information you need on policies and claims. You can download the Allstate mobile app here, or text ALLSTATEAPP to 25788. Drivewise Mobile makes the Allstate Drivewise discount even easier. The app collects information about your good driving habits and then rewards you for safe driving. All you have to do is download the app, login, and start driving. Allstate Motor Club offers 24/7 roadside assistance to its members. They can access any emergency service from their smartphones with just one touch. You have to first join Allstate Motor Club. But the app is 100% free! |
Infinity
Infinity Mobile app lets you manage your auto insurance policy on the go. With the app, you can easily make payments, view and track your claims, find repair shops, and view your insurance ID cards. Download the Infinity mobile app for iPhone or Android. |
Allstate
Allstate offers three services that can help give you a hand when you run into trouble on the road. You can access help from your phone using GPS tracking. Then watch them on the map as they come your way. Allstate has 3 service options for drivers to choose from with many levels of service. Allstate Motor ClubPlatinum Elite Member $99/year
Good Hands Rescue Open to everyone to use no policy or membership requirements. Use the app to select and locate service from a network of nationwide providers. Good Hands Rescue app gives you:
Roadside Services Included
Towing & Labor Coverage Can be bought as an add-on to your Allstate insurance policy. Basic services include
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Infinity
Infinity DriverClubThis is is a special offer that grants you access to 24/7 nationwide roadside assistance. If you’re out of gas, locked out, have a flat tire or dead battery, you're covered. DriverClub will make sure you get back on the road. Membership is free, but you pay for assistance as needed. The DriverClub is a free service. It uses a nationwide network of service providers to get you roadside service at pre-negotiated low rates. While you still pay for roadside assistance, DriverClub gets you access to approved providers. Roadside Services Covered
Contact Phone NumberCall the hotline at 1-800-367-3836 if you have a non-accident disablement. |