Allstate and American Family are both big names in the world of insurance. Both companies are strong in terms of financial strength and J.D. Power ratings. American Family was ranked the #6 auto insurer of 2015, with Allstate right behind at #7. Allstate offers more driver discounts. But American Family’s discounts and Teen Safe Driver program have distinguished it as a reputable insurance company.
They both have A- ratings from the Better Business Bureau, and have great roadside assistance options.
So which insurer offers the discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Allstate
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American Family
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Worst If |
Allstate
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American Family
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Allstate |
American Family
Teen Safe Driver ProgramAmerican Family's home website says its Teen Safe Driver program is proven to reduce risky driving behavior by more than 70%. It encourages parents to talk to their teens about how to practice safe driving. It also allows parents to see risky driving behaviors in order to correct them. Using in-car technology, you can record driving behaviors and receive feedback from professional driving coaches. It's a great incentive to drive more safely, especially for new and young drivers. Business Car InsuranceBusiness car insurance covers the car owner and his employees if/when his business is on the move. Classic Car InsuranceThis special policy allows classic car owners provides coverage that aligns with the car's value. American Family helps create a personalized policy that gives these cars the protection they need. |
Bundling Coverage Discounts | Allstate | American Family |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Allstate | American Family |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Allstate | American Family |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Allstate | American Family |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Allstate | American Family |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Allstate | American Family |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Allstate Auto Insurance | American Family Auto Insurance | |
---|---|---|
2016 | 322 | 33 |
2015 | 460 | 32 |
2014 | 569 | 18 |
2013 | 530 | 9 |
Allstate Auto Insurance | American Family Auto Insurance | |
---|---|---|
Overall Purchase Experience | Below average | Above average |
Policy Offerings | Average | Above average |
Pricing | Below average | Above average |
Local Agent | Average | Above average |
Call Center Representative | Below average | -- |
Insurer Website | Average | -- |
Allstate Auto Insurance | American Family Auto Insurance | |
---|---|---|
Overall Satisfaction | Average | Average |
First Notice of Loss | Average | Average |
Service Interaction | Average | Above average |
Appraisal | Above average | Average |
Repair Process | Below average | Average |
Rental Car Experience | Above average | Above average |
Settlement | Average | Average |
Allstate Auto Insurance | American Family Auto Insurance | |
---|---|---|
A.M. Best | A+ | A- |
Moody's | Aa3 | -- |
S&P's | AA- | A |
Allstate
Allstate Mobile has all the information you need on policies and claims. You can download the Allstate mobile app here, or text ALLSTATEAPP to 25788. Drivewise Mobile makes the Allstate Drivewise discount even easier. The app collects information about your good driving habits and then rewards you for safe driving. All you have to do is download the app, login, and start driving. Allstate Motor Club offers 24/7 roadside assistance to its members. They can access any emergency service from their smartphones with just one touch. You have to first join Allstate Motor Club. But the app is 100% free! |
American Family
My AmfamAmerican Family Insurance’s main mobile app. It offers all the basics of the company’s website on your mobile device. So interacting with your insurance company or agent is just one touch away. Use it to contact or search for nearby agents, file or view an auto claim, and make insurance payments. The My Amfam app is downloadable for iPhone or Android here. DreamVaultThis app lets you store and keep an inventory of personal items securely to the cloud. You can even upload pictures and write descriptions of your items. If you need to file a claim, all your information on your belongings is right there in your hands. Download the DreamVault app here. |
Allstate
Allstate offers three services that can help give you a hand when you run into trouble on the road. You can access help from your phone using GPS tracking. Then watch them on the map as they come your way. Allstate has 3 service options for drivers to choose from with many levels of service. Allstate Motor ClubPlatinum Elite Member $99/year
Good Hands Rescue Open to everyone to use no policy or membership requirements. Use the app to select and locate service from a network of nationwide providers. Good Hands Rescue app gives you:
Roadside Services Included
Towing & Labor Coverage Can be bought as an add-on to your Allstate insurance policy. Basic services include
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American Family
American Family Emergency Roadside ServiceService's include. mechanical labor at the site of breakdown, towing, delivery of gas, tire changing, jump starts, and battery charges. You can also get locksmith services if you’re locked out. Add this to your existing auto policy for help when your can is broken down. "Sign and Drive direct billing helps cover payments upfront. Roadside Services covered
Contact Phone NumberCall 1 (800) MYAMFAM (1-800-692-6326) |