Allstate and 21st Century are both well-known companies in the insurance industry. 21st Century is a subsidiary of Farmers Insurance. So some of its ratings align with those of Farmers. Both companies provide great customer service and an array of auto discounts. But they're also known for raising their customers’ insurance premiums to higher amounts.
Each carrier has A-range ratings from the Better Business Bureau, plus high financial strength and J.D. Power ratings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
Allstate
|
21st Century
|
Worst If |
Allstate
|
21st Century
|
Bundling Coverage Discounts | Allstate | 21st Century |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | Allstate | 21st Century |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | Allstate | 21st Century |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | Allstate | 21st Century |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | Allstate | 21st Century |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | Allstate | 21st Century |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
Allstate Auto Insurance | 21st Century Car Insurance | |
---|---|---|
2016 | 322 | 4 |
2015 | 460 | 2 |
2014 | 569 | 9 |
2013 | 530 | 3 |
Allstate Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Purchase Experience | Below average | Below average |
Policy Offerings | Average | Below average |
Pricing | Below average | Below average |
Local Agent | Average | Below average |
Call Center Representative | Below average | Below average |
Insurer Website | Average | Among the best |
Allstate Auto Insurance | 21st Century Car Insurance | |
---|---|---|
Overall Satisfaction | Average | Average |
First Notice of Loss | Average | Below average |
Service Interaction | Average | Average |
Appraisal | Above average | Average |
Repair Process | Below average | Below average |
Rental Car Experience | Above average | Average |
Settlement | Average | Average |
Allstate Auto Insurance | 21st Century Car Insurance | |
---|---|---|
A.M. Best | A+ | A |
Moody's | Aa3 | -- |
S&P's | AA- | A+ |
Allstate
Allstate Mobile has all the information you need on policies and claims. You can download the Allstate mobile app here, or text ALLSTATEAPP to 25788. Drivewise Mobile makes the Allstate Drivewise discount even easier. The app collects information about your good driving habits and then rewards you for safe driving. All you have to do is download the app, login, and start driving. Allstate Motor Club offers 24/7 roadside assistance to its members. They can access any emergency service from their smartphones with just one touch. You have to first join Allstate Motor Club. But the app is 100% free! |
21st Century
The 21st iPhone appThis mobile app lets you view and pay insurance bills. You also get 24/7 access to your policy information and insurance ID cards. You can also report a claim, document details through the app, and contact roadside assistance. |
Allstate
Allstate offers three services that can help give you a hand when you run into trouble on the road. You can access help from your phone using GPS tracking. Then watch them on the map as they come your way. Allstate has 3 service options for drivers to choose from with many levels of service. Allstate Motor ClubPlatinum Elite Member $99/year
Good Hands Rescue Open to everyone to use no policy or membership requirements. Use the app to select and locate service from a network of nationwide providers. Good Hands Rescue app gives you:
Roadside Services Included
Towing & Labor Coverage Can be bought as an add-on to your Allstate insurance policy. Basic services include
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21st Century
21st Roadside AssistanceAs a policy holder at 21st Century you are automatically enrolled in the roadside assistance program. 21st Century gives policy holder access to 24-hour roadside service for no extra cost. 21st Century roadside assistance applies to labor only. That is the cost of a roadside technician to service your vehicle and towing to the nearest repair shop. The cost of parts such as tires, batteries, belts and gasoline are not covered. Roadside Services Covered
Contact Phone NumberHotline: 1 (888) 244-6163. |