AIG and Hartford are two strong competitors in the auto insurance industry. The Hartford was founded in 1810, over 100 years before AIG—which was founded in 1919. Hartford is the first insurance company to offer auto and home insurance to AARP members, where AIG was ranked the #1 commercial insurer in the US and Canada. However, both companies could work on bettering their customer service support.
Still, they both have excellent J.D. Power ratings and financial strength. So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount.
The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:
Comparing quotes is the best way to get your lowest rates from top insurers like AIG and The Hartford. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | AIG | The Hartford |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | AIG | The Hartford |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | AIG | The Hartford |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | AIG | The Hartford |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | AIG | The Hartford |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | AIG | The Hartford |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| AIG Auto Insurance | The Hartford Auto Insurance | |
|---|---|---|
| 2016 | 11 | 30 |
| 2015 | 29 | 72 |
| 2014 | 22 | 69 |
| 2013 | 17 | 67 |
| AIG Auto Insurance | The Hartford Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Among the best | |
| Policy Offerings | Among the best | |
| Pricing | Among the best | |
| Local Agent | Average | |
| Call Center Representative | Average | |
| Insurer Website | Among the best |
| AIG Auto Insurance | The Hartford Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Above average | |
| First Notice of Loss | Above average | |
| Service Interaction | Below average | |
| Appraisal | Average | |
| Repair Process | Among the best | |
| Rental Car Experience | Average | |
| Settlement | Above average |
| AIG Auto Insurance | The Hartford Auto Insurance | |
|---|---|---|
| A.M. Best | A- | A |
| Moody's | A1 | A2 |
| S&P's | A+ | A |
| AIG |
The Hartford
The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. Download the Hartford Smartphone app for iPhone or Android. |
| AIG |
The Hartford
The Hartford Towing and LaborTowing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car. The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have. Services Covered
Contact Phone NumberFor immediate roadside assistance/claims service, call 1 (800) 322-7789. |