Two top-rated companies in the world of auto insurance are AIG and National General. These companies were founded a year apart—AIG in 1919 and National General in 1920. National General customers love their easy payment system and claims process, while AIG customers love their variety of insurance products.
However, AIG customers complained about the mediocre customer service, and National General customers complained about high premiums and hidden fees. Still, both companies have A+ ratings from the Better Business Bureau.
So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Best If |
AIG
|
National General
|
Worst If |
AIG
|
National General
|
AIG
AIG provides roadside services such as gas, oil, tire, or battery replacement. It also covers labor expenses and delivery costs up to a certain amount. |
National General
National General SmartDiscounts.National General says that switching to them saves customers an average of $442 a year. And that’s before applying SmartDiscounts to your policy!
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Bundling Coverage Discounts | AIG | National General |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | AIG | National General |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | AIG | National General |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | AIG | National General |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | AIG | National General |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | AIG | National General |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
AIG Auto Insurance | National General Car Insurance | |
---|---|---|
2016 | 11 | 69 |
2015 | 29 | 74 |
2014 | 22 | 50 |
2013 | 17 | 30 |
AIG Auto Insurance | National General Car Insurance | |
---|---|---|
Overall Purchase Experience | ||
Policy Offerings | ||
Pricing | ||
Local Agent | ||
Call Center Representative | ||
Insurer Website |
AIG Auto Insurance | National General Car Insurance | |
---|---|---|
Overall Satisfaction | ||
First Notice of Loss | ||
Service Interaction | ||
Appraisal | ||
Repair Process | ||
Rental Car Experience | ||
Settlement |
AIG Auto Insurance | National General Car Insurance | |
---|---|---|
A.M. Best | A- | A- |
Moody's | A1 | -- |
S&P's | A+ | BBB+ |
AIG |
National General
National General Insurance’s Claims App is fairly unique in that it actually puts you in contact with a National General claims service consultant. In addition, you can use the app to submit a claim online or request a towing service. To learn more about and download the app, click here. |
AIG |
National General
National General Motor Club Roadside AssistanceGives those insured by National General a membership plan for three levels of roadside assistance coverage. It's similar to other full suite roadside assistance memberships. You get travel discounts on restaurants, hotels, car rental and more. Coverage extends to all family members in any vehicle you're driving Motor Club BasicCost per year: Single - $59. Couple - $69.
Motor Club StandardCost per year: Single - $79. Couple - $94. Each Dependent - $15.
Motor Club EliteCost per year: Single - $89. Couple - $99. Family - $119.
Contact Phone NumbersRoadside Assistance Hotline 888-310-4173 Customer Service 888-310-4173 Trip Routing 888-310-4173 By signing up for the National General Motor Club, you’ll get access to roadside assistance benefits. The GM Motor Club offers 24/7 roadside assistance and no hidden fees. |