AAA and Hartford are two of the most influential companies in the car insurance industry. Of course, that’s what happens when you’ve been around for a long time, as is the case for both of these insurers.. So how do they stack up against each other? AAA is best known for its roadside assistance program. But some customers complain that it's not as fast as they would like.
On the other hand, The Hartford is best known for benefitting customers who are AARP members. But it also lacks 24-hour customer service support. Still, both companies have strong J.D. Power and financial strength ratings.
So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
Another special feature of AAA is that it offers discounts in almost any category you can imagine. Here are just a few of the Triple A discounts you can get:
The Hartford offers multiple discounts to save you money on your auto insurance premium. These discounts include:
Comparing quotes is the best way to get your lowest rates from top insurers like AAA and The Hartford. QuoteWizard is an independent company that helps you find your right policy at your best rate.
| Bundling Coverage Discounts | AAA | The Hartford |
|---|---|---|
| Multi-Car | ||
| Home and Car | ||
| Car and Life | ||
| Vehicle Type and Safety Features | AAA | The Hartford |
| Alternative Fuel | ||
| Electronic Stability Control (ESC) | ||
| Anti-Lock Brake | ||
| Anti-Theft | ||
| Passive Restraint | ||
| New Car | ||
| Economy Car | ||
| Utility Vehicle | ||
| Farm or Ranch Vehicle | ||
| Driving Record and Insurance History | AAA | The Hartford |
| Accident Free/Good Driver | ||
| Prior Insurance | ||
| Long Term Policy Holder | ||
| Defensive Driving Course | ||
| Student, Professional, and Club Memberships | AAA | The Hartford |
| Affinity Group | ||
| College Graduate | ||
| Good Student | ||
| Resident Student | ||
| Organization or Club Membership | ||
| Farm Bureau Member | ||
| Military | ||
| Special Circumstances | AAA | The Hartford |
| Telematics Device | ||
| Low Mileage | ||
| Short Commute | ||
| Days Per Week Driven | ||
| Other Discounts | AAA | The Hartford |
| Married | ||
| Paid in Full | ||
| Advance Renewal | ||
| Electronic Funds Transfer | ||
| Senior Driver | ||
| 55 and Retired |
| AAA Car Insurance | The Hartford Auto Insurance | |
|---|---|---|
| 2016 | 30 | |
| 2015 | 72 | |
| 2014 | 69 | |
| 2013 | 67 |
| AAA Car Insurance | The Hartford Auto Insurance | |
|---|---|---|
| Overall Purchase Experience | Average | Among the best |
| Policy Offerings | Average | Among the best |
| Pricing | Average | Among the best |
| Local Agent | Average | Average |
| Call Center Representative | Above average | Average |
| Insurer Website | Average | Among the best |
| AAA Car Insurance | The Hartford Auto Insurance | |
|---|---|---|
| Overall Satisfaction | Above average | Above average |
| First Notice of Loss | Above average | Above average |
| Service Interaction | Above average | Below average |
| Appraisal | Average | Average |
| Repair Process | Among the best | Among the best |
| Rental Car Experience | Above average | Average |
| Settlement | Above average | Above average |
| AAA Car Insurance | The Hartford Auto Insurance | |
|---|---|---|
| A.M. Best | A+ | A |
| Moody's | -- | A2 |
| S&P's | A | A |
|
AAA
AAA Mobile app grants you access to tons of exclusive member discounts at over 164,000 locations. You can also request roadside assistance from your mobile device as well as instant battery quotes. Download the AAA Mobile app here. AAA eTourBook Guides provide members with great travel information for top travel destinations in the US. |
The Hartford
The Hartford Smartphone App for Auto and Home lets you manage your insurance policies directly and conveniently from your mobile device. You can store and view your ID cards, pay your premiums, and track any claims you’ve made. Even without having to log in, you’ll have access to roadside assistance as well as an emergency checklist. Also available is a repair service finder, replacement vehicle locator, insurance agent locator, and much more. Download the Hartford Smartphone app for iPhone or Android. |
AAA
AAA Roadside AssistanceAAA is best known for its roadside assistance and emergency road service. With the Emergency Road Service (ERS), AAA members can request help at any time. ERS offers the following roadside services:
Contact Phone NumberWhen you call the ERS number 1-800-AAA-HELP (1-800-222-4357), you’ll need to provide the rep with your contact information:
|
The Hartford
The Hartford Towing and LaborTowing and Labor coverage is available on your existing auto insurance policy. It covers the tow and labor costs, but does not cover additional parts needed for repairs to the car. The Hartford offers Towing and Labor coverage, which includes all the services that a standard roadside assistance package would have. Services Covered
Contact Phone NumberFor immediate roadside assistance/claims service, call 1 (800) 322-7789. |