AAA and Progressive are widely known companies in the insurance industry, especially for their auto products. Though AAA has been around longer than Progressive, both providers offer exceptional car insurance coverage and discount options. However, each has its own strengths and weaknesses, too.
Despite Progressive’s popularity in the auto insurance and advertising markets, it has a B- rating from the Better Business Bureau. Its failure to respond to consumer complaints hurt its score, making AAA come out on top with an A+ rating. AAA also offers more discounts than Progressive, but many of Progressive’s are unique, such as priority call service, renewal guarantees, and accident forgiveness.
Best If |
AAA
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Progressive
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Worst If |
AAA
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Progressive
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AAA
Another special feature of AAA is that it offers discounts in almost any category you can imagine. Here are just a few of the Triple A discounts you can get:
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Progressive
Name Your Price ToolProgressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.
Snapshot with ProgressiveSnapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. |
Bundling Coverage Discounts | AAA | Progressive |
---|---|---|
Multi-Car | ||
Home and Car | ||
Car and Life | ||
Vehicle Type and Safety Features | AAA | Progressive |
Alternative Fuel | ||
Electronic Stability Control (ESC) | ||
Anti-Lock Brake | ||
Anti-Theft | ||
Passive Restraint | ||
New Car | ||
Economy Car | ||
Utility Vehicle | ||
Farm or Ranch Vehicle | ||
Driving Record and Insurance History | AAA | Progressive |
Accident Free/Good Driver | ||
Prior Insurance | ||
Long Term Policy Holder | ||
Defensive Driving Course | ||
Student, Professional, and Club Memberships | AAA | Progressive |
Affinity Group | ||
College Graduate | ||
Good Student | ||
Resident Student | ||
Organization or Club Membership | ||
Farm Bureau Member | ||
Military | ||
Special Circumstances | AAA | Progressive |
Telematics Device | ||
Low Mileage | ||
Short Commute | ||
Days Per Week Driven | ||
Other Discounts | AAA | Progressive |
Married | ||
Paid in Full | ||
Advance Renewal | ||
Electronic Funds Transfer | ||
Senior Driver | ||
55 and Retired |
AAA Car Insurance | Progressive Auto Insurance | |
---|---|---|
2018 | 84 | |
2017 | 98 | |
2016 | 79 | |
2015 | 153 | |
2014 | 102 | |
2013 | 34 |
AAA Car Insurance | Progressive Auto Insurance | |
---|---|---|
Overall Purchase Experience | Average | About average |
Policy Offerings | Average | About average |
Pricing | Average | About average |
Local Agent | Average | About average |
Call Center Representative | Above average | Below average |
Insurer Website | Average | About average |
AAA Car Insurance | Progressive Auto Insurance | |
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Overall Satisfaction | Above average | About average |
First Notice of Loss | Above average | About average |
Service Interaction | Above average | About average |
Appraisal | Average | About average |
Repair Process | Among the best | About average |
Rental Car Experience | Above average | About average |
Settlement | Above average | About average |
AAA Car Insurance | Progressive Auto Insurance | |
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A.M. Best | A+ | A+ Superior |
Moody's | -- | Aa2 |
S&P's | A | AA |
AAA
AAA Mobile app grants you access to tons of exclusive member discounts at over 164,000 locations. You can also request roadside assistance from your mobile device as well as instant battery quotes. Download the AAA Mobile app here. AAA eTourBook Guides provide members with great travel information for top travel destinations in the US. |
Progressive
The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. Download the Progressive app here. |
AAA
AAA Roadside AssistanceAAA is best known for its roadside assistance and emergency road service. With the Emergency Road Service (ERS), AAA members can request help at any time. ERS offers the following roadside services:
Contact Phone NumberWhen you call the ERS number 1-800-AAA-HELP (1-800-222-4357), you’ll need to provide the rep with your contact information:
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Progressive
Progressive Emergency Roadside AssistanceProgressive Emergency Roadside Assistance is for drivers who have non-accident car trouble. Roadside Services Covered
Note: the number of roadside events covered in a six-month period cannot exceed your policy limit. Contact Phone NumberProgressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Click here to visit Progressive's Roadside Assistance website. |