AAA and American Family are two top companies in the insurance industry. In fact, one site declared AAA the fifth-best auto insurance carrier of 2016 and American Family the sixth-best. Though AAA is number one when it comes to roadside assistance services, there have been complaints about the company’s timeliness in responding to incidents.
On the flip side, American Family has great additional coverage options and flexible agents, but its reach is limited and the company has issues with following up on claims and complaints. Still, both providers are financially strong and have good J.D. Power ratings.
So which one offers the discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.
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