The General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month.
The General was founded in 1963 under the name of Permanent Insurance Agency. It wasn’t until 1997 that its name officially changed to The General. In 2013, American Family Insurance assumed ownership of the company.
To file or track a claim with The General, call 1-800-280-1466 and select option #3.