Compare USAA vs. Country Financial Insurance

Get affordable car insurance quotes from top companies like USAA and Country Financial Compare Auto Insurance Rates

A couple of the most well-known names in insurance are USAA and Country Financial. USAA has high customer satisfaction scores due to customer service. But they only provide insurance to military members and their family.

Whereas, Country Financial has a lot of good discounts and a simple online platform. But they lack an in-depth online quoting system. Yet and still, both of these companies received A+ ratings from the Better Business Bureau.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  USAA Country Financial
Best If USAA
  • You (or a parent) are a member of the military, and customer service is very important to you
Country Financial
  • You want good discounts and a simple online platform
Worst If USAA
  • You are not in the military, and do not have a parent who served
Country Financial
  • You want an extensive online quote system--Country Financial’s is quite limited

Special Car Insurance Discounts

USAA Country Financial
USAA Country Financial

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Standard Car Insurance Discounts

Bundling Coverage Discounts USAA Country Financial
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features USAA Country Financial
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History USAA Country Financial
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships USAA Country Financial
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances USAA Country Financial
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts USAA Country Financial
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

USAA Car Insurance Country Financial Auto Insurance
2016 245 4
2015 415 2
2014 380 2
2013 270 4

U.S. Auto Insurance Shopping Study (2016)

USAA Car Insurance Country Financial Auto Insurance
Overall Purchase Experience Among the best
Policy Offerings Among the best
Pricing Among the best
Local Agent --
Call Center Representative Among the best
Insurer Website Among the best

U.S. Auto Insurance Claims Satisfaction Study (2015)

USAA Car Insurance Country Financial Auto Insurance
Overall Satisfaction Among the best Average
First Notice of Loss Among the best Average
Service Interaction Average Above average
Appraisal Among the best Average
Repair Process Above average Average
Rental Car Experience Among the best Average
Settlement Among the best Below average

Financial Strength Ratings

USAA Car Insurance Country Financial Auto Insurance
A.M. Best A++ A+
Moody's Aaa --
S&P's AA+ --

Mobile Apps

USAA Country Financial
USAA

The USAA Mobile App lets you manage your insurance policies quickly and easily from your mobile device. The app has a touch fingerprint ID feature or voice recognition for a more secure login process. Use the USAA Mobile App to pay insurance premiums, transfer funds, and more. Download the USAA mobile app here

Country Financial

Snap N Send by Country Financial

Snap N Send by Country Financial is an app that lets you record your Vehicle Identification Number (VIN) and take photos of the damages to your vehicle. You can then send the photos to Country Financial and get a repair estimate within minutes. Download the Snap N Send app here.

Roadside Assistance

USAA Country Financial
USAA

USAA Roadside Assistance

USAA Roadside Assistance is offered thru USAA Towing and Labor as a policy add-on. Only vehicles covered by USAA insurance are eligible. USAA contracts their roadside service with Cross Country Motor Club to help you in need of help.

Roadside Services Covered

  • Towing
  • Gas delivery
  • Tire replacement

Contact Phone Number

1 (866) 375—5374.

Country Financial

COUNTRY FINANCIAL Road Service

COUNTRY Road Service coverage on your policy will cover up to $100 for a tow to the nearest service center. Also, pay up to $100 for locksmith services and gas delivery.

Services Covered

  • Towing
  • Locksmith
  • Gas deliver

Contact Phone Number

For towing or other roadside services, you can call 866-COUNTRY (866-268-6879) 24 hours a day, 7 days a week.