Compare Travelers vs. SafeAuto Insurance

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Which Company Will Save You the Most Money?

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Travelers and SafeAuto are two fierce competitors in the auto insurance industry. Travelers was founded in 1864, close to 130-years before SafeAuto, which was founded in 1993. While, Travelers offers customers great GAP coverage and flexible payment plans, SafeAuto offers their customers extremely low insurance rates.

However, SafeAuto has a habit of prolonging the claims process, and Travelers lacks a strong website. Still, both companies have A+ ratings from the Better Business Bureau.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Travelers Safe Auto
Best If Travelers
  • You need flexible payment plans or GAP coverage
Safe Auto
  • You want incredibly low insurance rates
Worst If Travelers
  • You value customer satisfaction or a strong website
Safe Auto
  • You want a quick claims process

Special Car Insurance Discounts

Travelers Safe Auto
Travelers

Travelers IntelliDrive Program
If you are a low-mileage driver, you can save money on your auto insurance policy with IntelliDrive. Once you sign up, you receive a small device that you plug in under your car’s dashboard. For about 60 to 90 days (two to three months), you drive around with the IntelliDrive device in place, and then return it to Travelers. From there, the company assesses your mileage discounts and gives you any rewards you are eligible for receiving.

Hybrid/Electric Vehicle Discount
Owning a hybrid or electric car helps save energy and thus helps the environment. If you happen to drive one of these vehicle types, you can save up to 10 percent on your auto insurance with Travelers. It’s the company’s way of rewarding customers who decide to have a positive impact on the environment by owning a hybrid or electric car.

Safe Auto

Standard Car Insurance Discounts

Bundling Coverage Discounts Travelers Safe Auto
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features Travelers Safe Auto
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Travelers Safe Auto
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Travelers Safe Auto
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances Travelers Safe Auto
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Travelers Safe Auto
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Travelers Car Insurance SafeAuto Insurance
2016 34 46
2015 46 82
2014 29 105
2013 165 36

U.S. Auto Insurance Shopping Study (2016)

Travelers Car Insurance SafeAuto Insurance
Overall Purchase Experience Above average
Policy Offerings Average
Pricing Above average
Local Agent Average
Call Center Representative Above average
Insurer Website --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Travelers Car Insurance SafeAuto Insurance
Overall Satisfaction Average
First Notice of Loss Average
Service Interaction Average
Appraisal Average
Repair Process Average
Rental Car Experience Below average
Settlement Average

Financial Strength Ratings

Travelers Car Insurance SafeAuto Insurance
A.M. Best A++ --
Moody's Aa2 --
S&P's AA --

Mobile Apps

Travelers Safe Auto
Travelers

Travelers Mobile is the insurance company’s basic website consolidated onto a mobile-friendly platform. Access right from your mobile phone your insurance policy details, information on current claims you’ve filed, and pay your insurance premiums. You can download the app here

Safe Auto

The SafeAuto Mobile App lets you manage your insurance policy quickly and conveniently from your mobile device. With the app, you can pay your insurance premiums, view your insurance ID cards or policies, call customer service, and use the “Name Your Car” tool. To download the app for iPhone or Android, click here

Roadside Assistance

Travelers Safe Auto
Travelers

Travelers Roadside Assistance

Travelers Roadside Assistance if offered at two levels of coverage ranging from basic to premium.

Basic Roadside Assistance

Services covered

  • Towing up to 15 miles
  • Battery service
  • Fuel delivery
  • Tire change
  • Lockout assistance

Premier Roadside Assistance

Covers all services in the basic package and:

  • Trip Interruption Coverage

If your stranded and need rental car service Travelers will reimburse you for $200 a day for meals and lodging if you break down over 100 miles from home.

  • Personal Property coverage

Up to $500 limit for items damaged or stolen in the breakdown or incident.

Contact Phone Number

Travelers’ Roadside Assistance is available by calling 1 (877) 252-4633. Its website is here.

Safe Auto

SafeAuto offers towing and roadside assistance as a coverage option for your auto insurance policy. With this coverage, towing services and certain repair costs will be covered so you and your car can get back on the road as soon as possible.