Compare The General vs. Titan Insurance

x

Which Company Will Save You the Most Money?

Compare Rates From These Top Companies

Compare Rates

Titan and The General are both well-known companies in the insurance industry. Titan was founded in 1926, and The General was founded in 1963. Though Titan has great customer service and offers flexible payment plans and multiple discounts, it only allows you to file a claim by phone.

On the other hand, while The General has a strong online quote tool and offers affordable rates to those with imperfect driving records, its customer service has low ratings. Still, both companies have comparably good financial strength ratings.

So which one offers the kinds of discounts, services, and even customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  The General Titan
Best If The General
  • You don’t have a perfect driving record but still want affordable insurance rates
Titan
  • You want a lot of discounts and flexible payment plans
Worst If The General
  • You want good customer service and consistency
Titan
  • You want to file a claim online (you can only file claims by phone with Titan)

Special Car Insurance Discounts

The General Titan
The General Titan

Association Membership is a discount that is granted to customers who are active members of any club specifically recognized by Titan.

The Advance Quote Discount is given to those who get insurance quotes eight or more days before their current policy expires.

The Farm Use Discount helps save money when you add agricultural vehicles in your possession to your auto insurance policy.

Travelink Discount applies only to collision coverage and a vehicle that is individually owned by an employee whose employer is participating in an approved traffic mitigation program. Annual recertification is required.

EFT Discount saves you money when you opt to pay your monthly insurance premium electronically. Less paper wasted, more money saved!

Standard Car Insurance Discounts

Bundling Coverage Discounts The General Titan
Multi-Car
Home and Car
Car and Life
Vehicle Type and Safety Features The General Titan
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Anti-Theft
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History The General Titan
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships The General Titan
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Military
Special Circumstances The General Titan
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts The General Titan
Married
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

The General Insurance Titan Insurance
2016 13 1
2015 14 4
2014 3 4
2013 4 1

U.S. Auto Insurance Shopping Study (2016)

The General Insurance Titan Insurance
Overall Purchase Experience Above average Average
Policy Offerings Above average Average
Pricing Above average Average
Local Agent Above average Average
Call Center Representative -- Average
Insurer Website -- Average

U.S. Auto Insurance Claims Satisfaction Study (2015)

The General Insurance Titan Insurance
Overall Satisfaction Average Above average
First Notice of Loss Average Above average
Service Interaction Above average Above average
Appraisal Average Above average
Repair Process Average Above average
Rental Car Experience Above average Average
Settlement Average Average

Financial Strength Ratings

The General Insurance Titan Insurance
A.M. Best A- A+
Moody's -- --
S&P's -- --

Mobile Apps

The General Titan
The General

The General Mobile App grants users easy access to their policy info on their mobile devices. It also lets them pay their insurance premiums, view their insurance ID cards, and even get a quote.

To download the app for iPhone, click here. To download the app for Android, click here.

Titan

Titan Mobile allows you to find a local insurance agent, view your policy, pay premiums, and even get instant help with a claim. To download the app for iPhone or Android, click here

Roadside Assistance

The General Titan
The General

The General 24/7 Roadside Assistance

The General's roadside assistance plan is provided thru a partnership with Nation Safe Driver (NSD). Roadside assistance isn't purchased with you General auto insurance policy, it's a membership with Nation Safe Driver. Plans cost $10/month.

Services Covered

  • Towing
  • Battery service
  • Fuel delivery
  • Lock-out service
Titan

Titan Emergency Roadside Assistance

Adding roadside coverage to your auto policy can greatly benefit you out on the road. Titan works with a network of nationwide roadside service providers to give you 24/7 coverage in the event of a breakdown. Roadside Assistance is purchased as an addition to your existing insurance policy with Titan.

Roadside assistance services include:

  • Towing
  • Tire change
  • Battery jump start
  • Gas delivery
  • Lock-out service
  • Vehicle extrication -(winching)