Compare Progressive vs. Mercury Insurance

Two well-known names in the insurance world are Progressive and Mercury. While, Mercury offers a wide variety of discounts, they have a fairly difficult sign-up process.

On the other hand, Progressive offers a wide variety of discounts and coverage, including good driving rewards. But they lack quality customer service. Still, both companies have superior financial strength ratings.

So which one offers the discounts, services, and customer ratings that best fit your car insurance wants and needs? Keep reading to find out.

Best If/Worst If

  Progressive Mercury
Best If Progressive
  • You want discounts and coverage (even for your pet!) or good-driving rewards
  • You want a lot of good discounts
Worst If Progressive
  • You don’t want a lot of solicitations
  • You want an easy sign-up process

Compare Insurance Prices

Comparing quotes is the best way to get the lowest rates from top insurers like Progressive and Mercury. QuoteWizard is an independent company that helps you find the right policy at the best rate.

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Special Car Insurance Discounts

Progressive Mercury

Name Your Price Tool

Progressive’s Name Your Price tool lets you choose the best insurance product for your budget. Finding which policy best fits your budget is done with the Name Your Price tool in three simple steps.

  1. Name your price: Tell Progressive your preferred monthly premium for car insurance.
  2. Review: Progressive will generate a policy that closely aligns with your preferred price. In addition, it will highlight any areas where you may fall short on coverage.
  3. Purchase: When you have a policy, you can buy it and get the savings and the protection you need.

Snapshot with Progressive

Snapshot is a small device that plugs into your car’s ODB-II port. It turns on every time you turn on the engine in your car. Once Snapshot installs, it records your driving habits whenever you’re behind the wheel. It then uses what it learns from your driving to determine if you should be paying less for car insurance. Snapshot is a great way for people to save money. All you have to do is drive smart. To find out more about Snapshot or buy one, click here.


Standard Car Insurance Discounts

Bundling Coverage Discounts Progressive Mercury
Home and Car
Car and Life
Vehicle Type and Safety Features Progressive Mercury
Alternative Fuel
Electronic Stability Control (ESC)
Anti-Lock Brake
Passive Restraint
New Car
Economy Car
Utility Vehicle
Farm or Ranch Vehicle
Driving Record and Insurance History Progressive Mercury
Accident Free/Good Driver
Prior Insurance
Long Term Policy Holder
Defensive Driving Course
Student, Professional, and Club Memberships Progressive Mercury
Affinity Group
College Graduate
Good Student
Resident Student
Organization or Club Membership
Farm Bureau Member
Special Circumstances Progressive Mercury
Telematics Device
Low Mileage
Short Commute
Days Per Week Driven
Other Discounts Progressive Mercury
Paid in Full
Advance Renewal
Electronic Funds Transfer
Senior Driver
55 and Retired

Consumer Complaint Data

Progressive Car Insurance Mercury Insurance
2016 77 71
2015 153 92
2014 102 105
2013 34 83

U.S. Auto Insurance Shopping Study (2016)

Progressive Car Insurance Mercury Insurance
Overall Purchase Experience Below average Above average
Policy Offerings Average Above average
Pricing Below average Above average
Local Agent Average Average
Call Center Representative Average Average
Insurer Website Average --

U.S. Auto Insurance Claims Satisfaction Study (2015)

Progressive Car Insurance Mercury Insurance
Overall Satisfaction Average Average
First Notice of Loss Average Average
Service Interaction Average Average
Appraisal Average Below average
Repair Process Below average Below average
Rental Car Experience Average Average
Settlement Average Average

Financial Strength Ratings

Progressive Car Insurance Mercury Insurance
A.M. Best A+ A+
Moody's Aa2 --
S&P's AA --

Mobile Apps

Progressive Mercury

The Progressive App for iPhone or Android stores all your important information regarding your auto insurance policies. The app lets you access your insurance ID cards, policy details, and allows you to make claims or payments. Additionally, The Progressive App connects you with your agent or claims rep, and offers you 24/7 roadside assistance. You can download the app here.


Mercury Portal

This app lets you manage your auto insurance policies from your mobile device. You can: pay your auto bills, view your policy information, contact your agent, and request policy changes. You can even view your policy claims and payment history.

To download the app for Android, click here.

Roadside Assistance

Progressive Mercury

Progressive Emergency Roadside Assistance

Progressive Emergency Roadside Assistance is for drivers who have non-accident car trouble.

Roadside Services Covered

  • Towing within 15 miles or the nearest repair shop
  • Winching
  • Battery or Jump Start
  • Gas delivery
  • Locksmith service
  • Tire change
  • On scene labor

Note: the number of roadside events covered in a six-month period cannot exceed your policy limit.

Contact Phone Number

Progressive’s Roadside Assistance is available by calling 1 (800) 776-2778. Its website is here.


Mercury Mechanical Breakdown Protection

Mechanical Breakdown Protection essentially works as an extended warranty on your car. It covers the cost of repair when it breads down. While not exactly a roadside assistance program it covers that and more.

Roadside Services Covered

  • 24-hour roadside assistance
  • Rental car assistance
  • Tire protection
  • Trip interruption coverage
  • Nationwide protection
  • Repairs at any licensed repair shop
  • No limit to number of claims
  • Coverage is transferrable

Contact Phone Number

Call the hotline (800) 503-3724.